Using a maturity model to move student engagement practices beyond the generational approach

Paper

Clarke, John, Stoodley, Ian and Nelson, Karen. 2013. "Using a maturity model to move student engagement practices beyond the generational approach." 16th International First Year in Higher Education Conference (FYHE 2013). Wellington, New Zealand 07 - 10 Jul 2013 Brisbane, Australia.
Paper/Presentation Title

Using a maturity model to move student engagement practices beyond the generational approach

Presentation TypePaper
AuthorsClarke, John (Author), Stoodley, Ian (Author) and Nelson, Karen (Author)
Journal or Proceedings TitleProceedings of the 16th International First Year Higher Education Conference (FYHE 2013)
ERA Conference ID50886
Number of Pages10
Year2013
Place of PublicationBrisbane, Australia
ISBN9780646906157
Web Address (URL) of Paperhttps://unistars.org/past_papers/papers13/fyhe13_proceedings.pdf
Conference/Event16th International First Year in Higher Education Conference (FYHE 2013)
International First Year in Higher Education Conference
Event Details
16th International First Year in Higher Education Conference (FYHE 2013)
Parent
International First Year in Higher Education Conference
Delivery
In person
Event Date
07 to end of 10 Jul 2013
Event Location
Wellington, New Zealand
Event Details
International First Year in Higher Education Conference
FYHE
Abstract

This paper proposes that the generational approach to conceptualising first year student learning behaviour, while it has made a very useful contribution to understanding that behaviour, can be expanded upon. The generational approach has an explicit focus on student behaviour and it is suggested that a capability maturity model interpretation may provide a complementary extension of that as it allows an assessment of institutional capability to initiate, plan, manage and evaluate institutional student engagement practices. The development of a Student Engagement, Success and Retention Maturity Model (SESR-MM) is discussed along with Australasian FYE generational data and Australian SESR-MM data.

Keywordsstudent engagement; maturity model; first year experience; HERN
Public Notes

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Byline AffiliationsQueensland University of Technology
Institution of OriginUniversity of Southern Queensland
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