An Exploratory Analysis of Information and Knowledge Management Enablers in Business Contexts

Edited book (chapter)

Nelson, Karen and Middleton, Michael. 2008. "An Exploratory Analysis of Information and Knowledge Management Enablers in Business Contexts." Knowledge Management: Concepts, Methodologies, Tools, and Applications. United States. IGI Global. pp. 2660-2669
Chapter Title

An Exploratory Analysis of Information and Knowledge Management Enablers in Business Contexts

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID2177
Book TitleKnowledge Management: Concepts, Methodologies, Tools, and Applications
AuthorsNelson, Karen (Author) and Middleton, Michael (Author)
Page Range2660-2669
Chapter Number217
Number of Pages10
Year2008
PublisherIGI Global
Place of PublicationUnited States
ISBN9781599049335
9781599049342
Digital Object Identifier (DOI)https://doi.org/10.4018/978-1-59904-933-5.ch217
Web Address (URL)https://www.igi-global.com/gateway/chapter/25288
Abstract

This chapter explores the factors limiting organizational information and knowledge management (IKM) through the perceptions of IKM practitioners. The authors propose that a number of organisational factors – which for them are enablers – have the ability to influence IKM project outcomes. It follows that explication of these enablers in an integrated framework could, therefore, be beneficial for practitioners. This chapter itemises 10 candidate enablers identified from a review of the literature and explored in previous research work. The authors discuss the findings of two exploratory surveys, which indicated that all ten enablers were perceived as important to the performance of IKM. However, the amount of management attention required by each enabler appears to be IKM project specific.

Keywordsknowledge management; IKM practitioners; research
ANZSRC Field of Research 2020390303. Higher education
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Byline AffiliationsQueensland University of Technology
Institution of OriginUniversity of Southern Queensland
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