Key organizational elements for effective information and knowledge management

Paper

Nelson, Karen, Timbrell, Gregory and Recker, Jan. 2009. "Key organizational elements for effective information and knowledge management." 20th Australasian Conference on Information Systems (ACIS 2009). Melbourne, Australia 02 - 04 Dec 2009 Melbourne, Australia.
Paper/Presentation Title

Key organizational elements for effective information and knowledge management

Presentation TypePaper
AuthorsNelson, Karen (Author), Timbrell, Gregory (Author) and Recker, Jan (Author)
Journal or Proceedings TitleProceedings of the 20th Australasian Conference on Information Systems (ACIS 2009)
Number of Pages11
Year2009
Place of PublicationMelbourne, Australia
Web Address (URL) of Paperhttps://aisel.aisnet.org/acis2009/59/
Conference/Event20th Australasian Conference on Information Systems (ACIS 2009)
Event Details
Rank
A
A
Event Details
20th Australasian Conference on Information Systems (ACIS 2009)
Parent
Australasian Conference on Information Systems (ACIS)
Delivery
In person
Event Date
02 to end of 04 Dec 2009
Event Location
Melbourne, Australia
Abstract

Effective information and knowledge management (IKM) is critical to corporate success; yet, its actual establishment and management is not yet fully understood. We identify ten organizational elements that need to be addressed to ensure the effective implementation and maintenance of information and knowledge management within organizations. We define these elements and provide key characterizations. We then discuss a case study that describes the implementation of an information system (designed to support IKM) in a medical supplies organization. We apply the framework of organizational elements in our analysis to uncover the enablers and barriers in this systems implementation project. Our analysis suggests that taking the ten organizational elements into consideration when implementing information systems will assist practitioners in managing information and knowledge processes more effectively and efficiently. We discuss implications for future research.

Keywordsinformation and knowledge management; information systems; case study; organizational performance
ANZSRC Field of Research 2020390303. Higher education
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Byline AffiliationsQueensland University of Technology
Institution of OriginUniversity of Southern Queensland
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