The place of higher education institutions in assessing student engagement, success and retention: A maturity model to guide practice

Paper


Clarke, John, Nelson, Karen and Stoodley, Ian. 2013. "The place of higher education institutions in assessing student engagement, success and retention: A maturity model to guide practice." 36th Higher Education Research and Development Society of Australasia Conference (HERDSA 2013). Auckland, New Zealand 01 - 04 Jul 2013 Sydney, Australia.
Paper/Presentation Title

The place of higher education institutions in assessing student engagement, success and retention: A maturity model to guide practice

Presentation TypePaper
AuthorsClarke, John (Author), Nelson, Karen (Author) and Stoodley, Ian (Author)
Journal or Proceedings TitleProceedings of the 36th Higher Education Research and Development Society of Australasia Annual Conference (HERDSA 2013)
Number of Pages11
Year2013
Place of PublicationSydney, Australia
Web Address (URL) of Paperhttps://www.herdsa.org.au/research-and-development-higher-education-vol-36
Conference/Event36th Higher Education Research and Development Society of Australasia Conference (HERDSA 2013)
Event Details
36th Higher Education Research and Development Society of Australasia Conference (HERDSA 2013)
Parent
Higher Education Research and Development Society of Australasia Annual Conference
Delivery
In person
Event Date
01 to end of 04 Jul 2013
Event Location
Auckland, New Zealand
Abstract

The perennial issues of student engagement, success and retention in higher education continue to attract attention as the salience of teaching and learning funding and performance measures has increased. This paper addresses the question of the responsibility or place of higher education institutions (HEIs) for initiating, planning, managing and evaluating their student engagement, success and retention programs and strategies. An evaluation of the current situation indicates the need for a sophisticated approach to assessing the ability of HEIs to proactively design programs and practices that enhance student engagement. An approach-the Student Engagement Success and Retention Maturity Model (SESR-MM)-is proposed and its development, current status, and relationship with and possible use in benchmarking are discussed.

Keywordsstudent engagement; maturity model; HERN; first year experience
Public Notes

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Byline AffiliationsQueensland University of Technology
Institution of OriginUniversity of Southern Queensland
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