Using a Capability Maturity Model to build on the generational approach to student engagement practices
Article
Nelson, K., Clarke, J., Stoodley, I. and Creagh, T.. 2015. "Using a Capability Maturity Model to build on the generational approach to student engagement practices." Higher Education Research and Development. 34 (2), pp. 351-367. https://doi.org/10.1080/07294360.2014.956694
| Article Title | Using a Capability Maturity Model to build on the generational approach to student engagement practices |
|---|---|
| ERA Journal ID | 20348 |
| Article Category | Article |
| Authors | Nelson, K. (Author), Clarke, J. (Author), Stoodley, I. (Author) and Creagh, T. (Author) |
| Journal Title | Higher Education Research and Development |
| Journal Citation | 34 (2), pp. 351-367 |
| Number of Pages | 17 |
| Year | 2015 |
| Publisher | Routledge |
| Place of Publication | United Kingdom |
| ISSN | 0729-4360 |
| 1469-8366 | |
| Digital Object Identifier (DOI) | https://doi.org/10.1080/07294360.2014.956694 |
| Web Address (URL) | https://www.tandfonline.com/doi/full/10.1080/07294360.2014.956694 |
| Abstract | The generational approach to conceptualising first-year student learning behaviour has made a useful contribution to understanding student engagement. It has an explicit focus on student behaviour and we suggest that a Capability Maturity Model interpretation may provide a complementary extension of that understanding as it builds on the generational approach by allowing an assessment of institutional capability to initiate, plan, manage, evaluate and review institutional student engagement practices. The development of a Student Engagement, Success and Retention Maturity Model is discussed along with its application in an Australian higher education institution. In this case study, the model identified first-, second- and third-generation approaches and, in addition, achieved a ‘complementary extension’ of the generational approach, building on it by identifying additional practices not normally considered within the generational concept and indicating the capability of the institution to provide and implement the practices. |
| Keywords | first-year experience; higher education; institutions; maturity models; student engagement |
| Contains Sensitive Content | Does not contain sensitive content |
| ANZSRC Field of Research 2020 | 390303. Higher education |
| Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
| Byline Affiliations | Queensland University of Technology |
| Institution of Origin | University of Southern Queensland |
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