Student success: The identification and support of first year university students at risk of attrition

Article

Nelson, Karen, Duncan, Margot and Clarke, John. 2009. "Student success: The identification and support of first year university students at risk of attrition." Studies in Learning Evaluation Innovation and Development. 6 (1), pp. 1 - 15.
Article Title

Student success: The identification and support of first year university students at risk of attrition

ERA Journal ID20774
Article CategoryArticle
AuthorsNelson, Karen (Author), Duncan, Margot (Author) and Clarke, John (Author)
Journal TitleStudies in Learning Evaluation Innovation and Development
Journal Citation6 (1), pp. 1 - 15
Number of Pages15
Year2009
PublisherCentral Queensland University
Place of PublicationAustralia
ISSN1832-2050
Web Address (URL)https://eprints.qut.edu.au/28064/
Abstract

The engagement behaviour of 1,524 student-enrolments (students) in five first year units was monitored and 608 (39.9%) were classified as at risk using the criterion of not submitting or failing their first assignment. Of these, 327 (53.8%) were successfully contacted (i.e., spoken to by phone) and provided with advice and/or referral to learning and personal support services while the remaining 281 (46.2%) could not be contacted. Nine hundred and sixteen students (60.1%) were classified as not at risk. Overall, the at risk group who were contacted achieved significantly higher end-of-semester final grades than, and persisted (completed the unit) at more than twice the rate of, the at risk group who were not contacted. There were variations among the units which were explained by the timing of the first assignment, specific teaching-learning processes and the structure of the curriculum. Implications for curriculum design and supporting first year students within a personal, social and academic framework are discussed.

Keywordsfirst year experience; attrition; intervention; contact management system; curriculum design; HERN
ANZSRC Field of Research 2020390303. Higher education
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Byline AffiliationsQueensland University of Technology
Institution of OriginUniversity of Southern Queensland
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