The Maturity Model concept as framework for assessing the capability of higher education institutions to address student engagement, success and retention: New horizon or false dawn?

Paper

Clarke, John, Nelson, Karen and Stoodley, Ian. 2012. "The Maturity Model concept as framework for assessing the capability of higher education institutions to address student engagement, success and retention: New horizon or false dawn?" Mortimer, Rachel (ed.) 15th International First Year in Higher Education Conference (FYHE 2012) . Brisbane, Australia 26 - 29 Jun 2012 Brisbane, Australia.
Paper/Presentation Title

The Maturity Model concept as framework for assessing the capability of higher education institutions to address student engagement, success and retention: New horizon or false dawn?

Presentation TypePaper
AuthorsClarke, John (Author), Nelson, Karen (Author) and Stoodley, Ian (Author)
EditorsMortimer, Rachel
Journal or Proceedings TitleProceedings of the 15th International First Year in Higher Education Conference (FYHE 2012)
Number of Pages5
Year2012
Place of PublicationBrisbane, Australia
ISBN9781921897399
Web Address (URL) of Paperhttps://unistars.org/past_papers/papers12/FYHE_Proceedings.pdf
Conference/Event15th International First Year in Higher Education Conference (FYHE 2012)
Event Details
15th International First Year in Higher Education Conference (FYHE 2012)
Parent
International First Year in Higher Education Conference
Delivery
In person
Event Date
26 to end of 29 Jun 2012
Event Location
Brisbane, Australia
Abstract

While the engagement, success and retention of first year students are ongoing issues in higher education, they are currently of considerable and increasing importance as the pressures on teaching and learning from the new standards framework1 and performance funding intensifies. This Nuts & Bolts presentation introduces the concept of a maturity model and its application to the assessment of the capability of higher education institutions to address student engagement, success and retention. Participants will be provided with (a) a concise description of the concept and features of a maturity model; and (b) the opportunity to explore the potential application of maturity models (i) to the management of student engagement and retention programs and strategies within an institution and (ii) to the improvement of these features by benchmarking across the sector.

Keywordsmaturity model; student engagement; student success; student retention; HERN; Curriculum and Pedagogy; Other Education
ANZSRC Field of Research 2020390303. Higher education
Public Notes

File reproduced in accordance with the copyright policy of the publisher/author.

Byline AffiliationsQueensland University of Technology
Institution of OriginUniversity of Southern Queensland
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