Diversity and inclusion: Challenges and best practices for creating inclusive organizations

Edited book (chapter)

Machin, M. Anthony. 2022. "Diversity and inclusion: Challenges and best practices for creating inclusive organizations." Tziner, Aharon, Bareket-Bojmel, Liad, Fein, Erich and Machin, M. (ed.) Engineering the World of Work: Organizations in an Era of Constant Change. United Kingdom. Edward Elgar Publishing. pp. 58-76
Chapter Title

Diversity and inclusion: Challenges and best practices for creating inclusive organizations

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID1811
Book TitleEngineering the World of Work: Organizations in an Era of Constant Change
AuthorsMachin, M. Anthony
EditorsTziner, Aharon, Bareket-Bojmel, Liad, Fein, Erich and Machin, M.
Page Range58-76
SeriesNew Horizons in Management series
Chapter Number4
Number of Pages19
Year2022
PublisherEdward Elgar Publishing
Place of PublicationUnited Kingdom
ISBN9781839105555
9781839105562
Digital Object Identifier (DOI)https://doi.org/10.4337/9781839105562.00013
Web Address (URL)https://www.elgaronline.com/edcollchap/book/9781839105562/book-part-9781839105562-13.xml
AbstractChapter Four reviews research findings related to diversity and inclusion at work, emerging issues that reflect the status of minority groups, and the challenges thus faced by both minority-group employees and organizations. Notably, inequality in the workplace was highlighted by the COVID pandemic insofar as social disadvantage and organizational inequalities are often reciprocal in their effects. Following Gomez and Bernet's (2019) assessment of 18 meta-analyses designed to tease out (1) the impact of diversity and inclusion on the organization's performance and sustainability, and (2) new and better ways to reduce inequity and promote diversity in its broadest conceptualization, this chapter incorporates the author's summary of outcomes and recommended strategies based on no less than 359 studies mostly incorporated in a highly selected number of robust systematic reviews and meta-analyses. For the most part, and notwithstanding barriers to reducing stereotyping and discrimination, interventions to improve diversity and inclusion in the workplace led to favorable outcomes.
KeywordsDiversity ; inclusion; organizational inequalities
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020529999. Other psychology not elsewhere classified
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Byline AffiliationsSchool of Psychology and Wellbeing
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Beccaria, Gavin and Machin, M. Anthony. 2007. "The impact of informal social support on individual morale, distress, and satisfaction." Moore, Kate (ed.) 42nd Australian Psychological Society Annual Conference 2007. Brisbane, Australia 25 - 29 Sep 2007 Melbourne, Australia.
Re-evaluating our conception of well-being in an organisational setting
Burns, Richard A. and Machin, M. Anthony. 2007. "Re-evaluating our conception of well-being in an organisational setting." Dollard, Maureen, Winefield, Tony, Tuckey, M. and Winwood, P. (ed.) IOP 2007: Better Work. Better Organisations. Better World. Adelaide, Australia 28 Jun - 01 Jul 2007 Melbourne, Australia.
Attributes of immediate supervisor in promoting trust with employees in a public sector organisation
Goh, Hong Eng, Machin, M. Anthony and Patrick, Jeff. 2007. "Attributes of immediate supervisor in promoting trust with employees in a public sector organisation." Dollard, M., Winefield, T., Tuckey, M. and Winwood, P. (ed.) 7th Industrial & Organisational Psychology Conference and 1st Asia Pacific Congress on Work and Organisational Psychology. Adelaide, Australia 28 Jun - 01 Jul 2007 Melbourne, Australia.
Testing a model of the predictors of change success
Machin, M. Anthony and Albion, Majella J.. 2007. "Testing a model of the predictors of change success." Dollard, M., Winefield, T., Tuckey, M. and Winwood, P. (ed.) 7th Industrial & Organisational Psychology Conference and 1st Asia Pacific Congress on Work and Organisational Psychology. Adelaide, Australia 28 Jun - 01 Jul 2007 Melbourne, Australia.
Understanding the process of transfer of training in the workplace
Machin, M. Anthony. 1999. Understanding the process of transfer of training in the workplace. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
Improving mental health status and coping abilities for long-term unemployed youth using cognitive-behaviour therapy based training interventions
Creed, Peter A., Machin, Michael Anthony and Hicks, Richard E.. 1999. "Improving mental health status and coping abilities for long-term unemployed youth using cognitive-behaviour therapy based training interventions." Journal of Organizational Behavior. 20 (6), pp. 963-978. https://doi.org/10.1002/(SICI)1099-1379(199911)20:6<963::AID-JOB916>3.0.CO;2-D
Behavioural plasticity and mental health outcomes for long-term unemployed attending occupational training programmes
Creed, P. A., Hicks, R. E. and Machin, M. A.. 1998. "Behavioural plasticity and mental health outcomes for long-term unemployed attending occupational training programmes." Journal of Occupational and Organizational Psychology. 71 (2), pp. 171-191.
Examining a non-prescriptive approach to fatigue management in coach drivers
Machin, M. A.. 2003. "Examining a non-prescriptive approach to fatigue management in coach drivers." Reddy, P., Langan-Fox, J. and Code, S. (ed.) 5th Australian Industrial and Organisational Psychology Conference 2003: Advancing Creative Solutions in Science and Practice. Melbourne, Australia 26 - 29 Jun 2003 Melbourne, Australia.
Introducing the latent and manifest benefits of employment (LAMB) scale
Muller, J. J., Creed, P. A., Waters, L. and Machin, M. A.. 2003. "Introducing the latent and manifest benefits of employment (LAMB) scale." Reddy, P., Langan-Fox, J. and Code, S. (ed.) 5th Australian Industrial and Organisational Psychology Conference 2003: Advancing Creative Solutions in Science and Practice. Melbourne, Australia 26 - 29 Jun 2003 Melbourne,Australia.
Predicting health outcomes and safety behaviour in taxi drivers
Machin, M. A. and De Souza, J. M. D.. 2003. "Predicting health outcomes and safety behaviour in taxi drivers." Reddy, P., Langan-Fox, J. and Code, S. (ed.) 5th Australian Industrial and Organisational Psychology Conference 2003: Advancing Creative Solutions in Science and Practice. Melbourne, Australia 26 - 29 Jun 2003 Melbourne, Australia.
The influence of psychological factors on pre-employment activities in the unemployed
Hoare, P. N. and Machin, M. A.. 2003. "The influence of psychological factors on pre-employment activities in the unemployed." Reddy, P., Langan-Fox, J. and Code, S. (ed.) 5th Australian Industrial and Organisational Psychology Conference 2003: Advancing Creative Solutions in Science and Practice. Melbourne, Australia 26 - 29 Jun 2003 Melbourne, Australia.
Developing a performance model for express coach drivers as a basis for selection
Kellett, S. M. and Machin, M. A.. 1999. "Developing a performance model for express coach drivers as a basis for selection." Crassini, B. (ed.) 3rd Australian Industrial and Organisational Psychology Conference 1999. Brisbane, Australia 26 - 27 Jun 1999 Melbourne, Australia.
The influence of transfer climate and transfer enhancement activities on the implementation of aviation team training
Machin, M. A. and Fogarty, G. J.. 1999. "The influence of transfer climate and transfer enhancement activities on the implementation of aviation team training." Crassini, B. (ed.) 3rd Australian Industrial and Organisational Psychology Conference 1999. Brisbane, Australia 26 - 27 Jun 1999 Melbourne, Australia.
Multidimensional properties of the access to categories of experience scale
Creed, Peter A. and Machin, M. Anthony. 2003. "Multidimensional properties of the access to categories of experience scale." European Journal of Psychological Assessment. 19 (2), pp. 85-91. https://doi.org/10.1027//1015-5759.19.2.85
Predicting occupational strain and job satisfaction: the role of stress, coping, personality, and affectivity variables
Fogarty, Gerard J., Machin, M. Anthony, Albion, Majella J., Sutherland, Lynette F., Lalor, Gabrielle I. and Revitt, Susan. 1999. "Predicting occupational strain and job satisfaction: the role of stress, coping, personality, and affectivity variables." Journal of Vocational Behavior. 54 (3), pp. 429-452. https://doi.org/10.1006/jvbe.1998.1670
The development and preliminary testing of a scale to measure the latent and manifest benefits of employment
Muller, Juanita J., Creed, Peter A., Waters, Lea E. and Machin, M. Anthony. 2005. "The development and preliminary testing of a scale to measure the latent and manifest benefits of employment." European Journal of Psychological Assessment. 21 (3), pp. 191-198. https://doi.org/10.1027/1015-5759.21.3.191
The relationship of work support and work demands to individual outcomes and absenteeism of rural nurses
Machin, M. Anthony, Fogarty, Gerard J. and Albion, Majella J.. 2004. "The relationship of work support and work demands to individual outcomes and absenteeism of rural nurses." 36th Australian Psychological Society Annual Conference. Adelaide, Australia 21 - 24 Sep 2001
Predicting health outcomes and safety behaviour in taxi drivers
Machin, M. Anthony and De Souza, Jillian M. D.. 2004. "Predicting health outcomes and safety behaviour in taxi drivers." Transportation Research Part F: Traffic Psychology and Behaviour. 7 (4-5), pp. 257-270. https://doi.org/10.1016/j.trf.2004.09.004
Maintaining well-being during unemployment: the role of the latent benefits of employment
Hoare, P. Nancey and Machin, M. Anthony. 2006. "Maintaining well-being during unemployment: the role of the latent benefits of employment." Australian Journal of Career Development. 15 (1), pp. 19-27.
Predictors of coach drivers' safety behaviour and health status
Machin, M. Anthony. 2005. "Predictors of coach drivers' safety behaviour and health status." Dorn, Lisa (ed.) 2nd International Conference in Driver Behaviour and Training. Edinburgh, Scotland 15 - 17 Nov 2005 Aldershot, United Kingdom.
Self-esteem, affectivity, and deprivation: predictors of well-being in the unemployed
Hoare, Patricia Nancey and Machin, M. Anthony. 2004. "Self-esteem, affectivity, and deprivation: predictors of well-being in the unemployed." Katsikitis, Mary (ed.) 39th Australian Psychological Society Annual Conference 2004. Sydney, Australia 29 Sep - 03 Oct 2004 Melbourne, Australia.
Predictors of motivation to learn when training is mandatory
Machin, M. Anthony and Treloar, Cherylee A.. 2004. "Predictors of motivation to learn when training is mandatory." Katsikitis, Mary (ed.) 39th Australian Psychological Society Annual Conference 2004. Sydney, Australia 29 Sep - 03 Oct 2004 Melbourne, Australia.
Australian public sector employees' commitment to organisational change
Machin, M. Anthony and Bannon, Steven F.. 2005. "Australian public sector employees' commitment to organisational change." Katsikitis, Mary (ed.) 40th Australian Psychological Society Annual Conference 2005. Melbourne, Australia 28 Sep - 02 Oct 2005 Melbourne, Australia.
Benchmarking occupational stressors and strain levels for rural nurses and other health sector workers
Albion, Majella J., Fogarty, Gerard J. and Machin, M. Anthony. 2005. "Benchmarking occupational stressors and strain levels for rural nurses and other health sector workers." Journal of Nursing Management. 13 (5), pp. 411-418. https://doi.org/10.1111/j.1365-2834.2005.00538.x