A systematic literature review of AI in the sharing economy
Article
Article Title | A systematic literature review of AI in the sharing economy |
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ERA Journal ID | 125176 |
Article Category | Article |
Authors | Chen, Ying (Author), Prentice, Catherine (Author), Weaven, Scott (Author) and Hsiao, Aaron (Author) |
Journal Title | Journal of Global Scholars of Marketing Science: Bridging Asia and the World (Quanqiu Yingxiao Kexue Yanjiuyuan Xuebao) |
Journal Citation | 32 (3), pp. 434-451 |
Number of Pages | 18 |
Year | 2022 |
Publisher | Taylor & Francis |
Place of Publication | United States |
ISSN | 1229-7119 |
2163-9159 | |
2163-9167 | |
Digital Object Identifier (DOI) | https://doi.org/10.1080/21639159.2020.1808850 |
Web Address (URL) | https://www.tandfonline.com/doi/full/10.1080/21639159.2020.1808850 |
Abstract | Although artificial intelligence (AI) has been adopted in sharing economy platforms, few studies have investigated this phenomenon in this context. Consequently, there is no thorough overview of how AI has been used in the sharing economy. To address this research gap, a systematic literature review was performed for this paper. This method can be useful for the exploration of new and emerging trends within disciplines and allows boundaries to be mapped on what is known thereby identifying gaps on what is yet to be known. After screening, 28 English journal articles were selected in a qualitative synthesis. Results show AI can help the sharing economy platforms by enhancing trust, matching assets, and understanding participants' preferences and attitudes. Based on these findings, potential directions are established. The current study will contribute to both the sharing economy and AI literature, and the results may help practitioners and academia to achieve a greater understanding of this topic. |
Keywords | Artificial intelligence; sharing economy; systematicliterature review; machine learning; deep learning |
ANZSRC Field of Research 2020 | 350799. Strategy, management and organisational behaviour not elsewhere classified |
350699. Marketing not elsewhere classified | |
Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
Byline Affiliations | Griffith University |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q7813/a-systematic-literature-review-of-ai-in-the-sharing-economy
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