Investigating intercultural communication across ethnic diversity: a preliminary study at University Malaysia Terengganu

Paper

Ismail, Isma Rosila and Lawrence, Jill. 2012. "Investigating intercultural communication across ethnic diversity: a preliminary study at University Malaysia Terengganu." 2nd Malaysian Postgraduate Conference (MPC 2012). Gold Coast, Australia 07 - 09 Jul 2012 Sydney, Australia.
Paper/Presentation Title

Investigating intercultural communication across ethnic diversity: a preliminary study at University Malaysia Terengganu

Presentation TypePaper
AuthorsIsmail, Isma Rosila (Author) and Lawrence, Jill (Author)
Journal or Proceedings TitleProceedings of the 2nd Malaysian Postgraduate Conference (MPC 2012)
Number of Pages30
Year2012
Place of PublicationSydney, Australia
Web Address (URL) of Paperhttp://www.researchgate.net/publication/230802368_Proceedings_of_Second_Malaysian_Postgraduate_Conference_(MPC)_2012_Bond_University_Gold_Coast_Australia_7-9_July_2012
Conference/Event2nd Malaysian Postgraduate Conference (MPC 2012)
Event Details
2nd Malaysian Postgraduate Conference (MPC 2012)
Event Date
07 to end of 09 Jul 2012
Event Location
Gold Coast, Australia
Abstract

The Malaysian context is diverse in that there are three main ethnic and religious groups: Muslim Malay, Chinese Buddhist and Indian Hindus. These ethnic and religious
groups are reflected in the staff composition at the University Malaysia Terengganu (UMT), a university on the East Coast of Malaysia. The site has been selected because,
given the ethnic mix, there is potential for intercultural communication problems to surface among the staff which includes the three ethnic groups. The objective is to
ascertain whether these communication patterns generate problems and conflict which may, in turn, affect the university's productivity.

Keywordsintercultural communication; ethnic diversity; Malaysian university
ANZSRC Field of Research 2020390303. Higher education
441013. Sociology of migration, ethnicity and multiculturalism
470108. Organisational, interpersonal and intercultural communication
Public Notes

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Byline AffiliationsSchool of Humanities and Communication
Institution of OriginUniversity of Southern Queensland
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