Making students AWARE: an online strategy for students given academic warning

Article

Taylor, Janet A. and Lawrence, Jill. 2007. "Making students AWARE: an online strategy for students given academic warning." Studies in Learning Evaluation Innovation and Development. 4 (2), pp. 39-52.
Article Title

Making students AWARE: an online strategy for students given academic warning

ERA Journal ID20774
Article CategoryArticle
AuthorsTaylor, Janet A. (Author) and Lawrence, Jill (Author)
Journal TitleStudies in Learning Evaluation Innovation and Development
Journal Citation4 (2), pp. 39-52
Number of Pages14
Year2007
PublisherCentral Queensland University
Place of PublicationRockhampton, Australia
ISSN1832-2050
Web Address (URL)http://sleid.cqu.edu.au/viewissue.php?id=13
Abstract

Each year universities deal with large numbers of students who have unsatisfactory academic performance or who are asked to “Show Cause” why they should not be forcibly excluded. Although student and learning support sections of universities can assist students on an individual or group basis, most students are usually left to their own
devices as to how they respond to such academic warnings. Few resources are available for distance or online students, or for students who do not want to be part of a formal interview process, if one exists. This paper describes the design, development and evaluation of
AWARE, an online Academic Warning and Reflection Exercise, at the University of Southern Queensland. This resource allows students, through a series of focused questions, to reflect on the reasons for their poor performance, to investigate strategies for improvement from a bank of online resources and to develop a personalised action plan
for success. Underpinning AWARE is a theoretical framework drawn from literature on retention in higher education and critical discourse and cross cultural communication theories. AWARE has been widely utilised by students over 2005–2006, and preliminary evaluations show that students appreciate its availability and anonymity. AWARE
is now an integral part of the administrative and support processes to assist students who are on a pathway to withdrawal. The statistics gathered from AWARE provide the university with useful insights into students’ perceptions of why they have not performed and it is now one of the university’s key retention strategies. Although AWARE was initially designed as a last resort strategy, it also may
also have a role in early intervention for distance education students.

Keywordsretention; academic standing; online student support
ANZSRC Field of Research 2020460902. Decision support and group support systems
390303. Higher education
390402. Education assessment and evaluation
Public Notes

The journal states that 'Copyright of articles is retained by authors. As an open access journal, articles are free to use, with proper attribution, in educational and other non-commercial settings.'

Byline AffiliationsLearning and Teaching Support Unit
School of Humanities and Communication
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Galligan, Linda and Taylor, Janet A.. 2008. "Adults returning to study mathematics." Forgasz, Helen, Barkatsas, Anastasios, Bishop, Alan, Clarke, Barbara, Keast, Stephen, Seah, Wee Tiong and Sullivan, Peter (ed.) Research in mathematics education in Australasia 2004-2007. Rotterdam, Netherlands. Sense Publishers. pp. 99-118
I'm not alone: first year course leaders helped through communities of practice
Sankey, Michael D. and Lawrence, Jill. 2008. "I'm not alone: first year course leaders helped through communities of practice." Orr, Debbie, Danaher, Patrick Alan, Danaher, Geoff and Harreveld, R. E. (Bobby) (ed.) 5th International Lifelong Learning Conference: Reflecting on Successes and Framing Futures. Yeppoon, Australia 16 - 19 Jun 2008 Rockhampton, Australia.
Mathematics support program for commencing engineering students between 1990 and 1996: an Australian case study
Taylor, Janet A. and Morgan, Michael J.. 1999. "Mathematics support program for commencing engineering students between 1990 and 1996: an Australian case study." International Journal of Engineering Education. 15 (6), pp. 486-492.
Mathematics for math anxious students studying at a distance
Taylor, Janet A. and Mohr, Joan. 2001. "Mathematics for math anxious students studying at a distance ." Journal of Developmental Education. 25 (1), pp. 30-41.
Studying at university: early perceptions and experiences of first year service mathematics students
Taylor, Janet A. and Mander, Alison. 2007. "Studying at university: early perceptions and experiences of first year service mathematics students ." Studies in Learning Evaluation Innovation and Development. 4 (3), pp. 29-43.
Managing staff development for online education: a situated learning model
Taylor, Janet A.. 2003. "Managing staff development for online education: a situated learning model." Journal of Higher Education Policy and Management. 25 (1), pp. 75-87. https://doi.org/10.1080/13600800305742
Self test: a flexible self assessment package for distance and other learners
Taylor, Janet. 1998. "Self test: a flexible self assessment package for distance and other learners." Computers and Education. 31 (3), pp. 319-328. https://doi.org/10.1016/S0360-1315(98)00044-X
Writing in groups as a tool for non-routine problem solving in first year university mathematics
Taylor, Janet A. and McDonald, Christine. 2007. "Writing in groups as a tool for non-routine problem solving in first year university mathematics." International Journal of Mathematical Education in Science and Technology. 38 (5), pp. 639-655. https://doi.org/10.1080/00207390701359396
Peeling off the layers on values: how do they influence your education, employment and everything
Collins, Pauline, Dorman, Marilyn and Lawrence, Jill. 2007. "Peeling off the layers on values: how do they influence your education, employment and everything." Albion, Majella J. and Collins, Pauline (ed.) 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life. Toowoomba, Australia 26 - 29 Sep 2007 Toowoomba, Australia.
Research into research on adults in Bridging Mathematics: the past, the present and the future
Taylor, Janet A. and Galligan, Linda. 2006. "Research into research on adults in Bridging Mathematics: the past, the present and the future." Horne, M. and Marr, B. (ed.) 12th Annual International Conference of Adults Learning Mathematics-A Research Forum (ALM) jointly with the Australian Council for Adult Literacy. Melbourne, Australia 03 - 07 Jul 2005 Melbourne, Australia.
A web 2.0/web3D hybrid platform for engaging students in e-learning environments
de Byl, Penny and Taylor, Janet. 2007. "A web 2.0/web3D hybrid platform for engaging students in e-learning environments." Turkish Online Journal of Distance Education. 8 (3), pp. 108-127.
Analysis of student beliefs in a tertiary preparatory mathematics course
Carmichael, Colin S. and Taylor, Janet A.. 2005. "Analysis of student beliefs in a tertiary preparatory mathematics course." Kingfisher Delta '05: 5th Southern Hemisphere Conference on Undergraduate Mathematics and Statistics Teaching and Learning. Fraser Island, Australia 22 - 26 Nov 2005 London, United Kingdom. https://doi.org/10.1080/00207390500271065
Staff perceptions of factors related to non-completion in higher education
Taylor, Janet A. and Bedford, Tasman. 2004. "Staff perceptions of factors related to non-completion in higher education ." Studies in Higher Education. 29 (3), pp. 375-394. https://doi.org/10.1080/03075070410001682637
Mathematics for maths anxious tertiary students: integrating the cognitive and affective domains using interactive multimedia
Taylor, Janet and Galligan, Linda. 2006. "Mathematics for maths anxious tertiary students: integrating the cognitive and affective domains using interactive multimedia." Literacy and Numeracy Studies. 15 (1), pp. 23-43.
Undergraduate mathematics and the role of mathematics learning support
Taylor, Janet A.. 1999. "Undergraduate mathematics and the role of mathematics learning support." Spunde, Walter, Cretchley, Patricia and Hubbard, R. (ed.) Delta '99, the Second Symposium on Undergraduate Mathematics. Laguna Quays, Australia 21 - 24 Nov 1999 Queensland.
University journeys: alternative entry students and their construction of a means of succeeding in an unfamiliar university culture
Lawrence, Jill. 2004. University journeys: alternative entry students and their construction of a means of succeeding in an unfamiliar university culture. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
Preliminary essay plans: assisting students to engage academic literacy in a first year communication course
Kiernan, Eleanor, Lawrence, Jill and Sankey, Michael D.. 2006. "Preliminary essay plans: assisting students to engage academic literacy in a first year communication course." Nulty, Duncan (ed.) 9th Pacific Rim First Year in Higher Education Conference (FYHE 2006). Gold Coast, Australia 12 - 14 Jul 2006 Brisbane, Australia.
Identifying at-risk students: is it possible in a tertiary preparation course for adults?
Carmichael, Colin S., Dunn, Peter K. and Taylor, Janet A.. 2006. "Identifying at-risk students: is it possible in a tertiary preparation course for adults?" Grootenboer, Peter, Zevenbergen, Robyn and Chinnappan, Mohan (ed.) 29th Annual Conference of the Mathematics Education Research Group of Australasia (MERGA29). Canberra, Australia 01 - 05 Jul 2006 Wahroonga, Sydney, Australia.
The evolution of online learning in bridging mathematics at a distance: the tension between learning needs, technological innovation and access restrictions in an Australian regional university
Taylor, Janet A.. 2002. "The evolution of online learning in bridging mathematics at a distance: the tension between learning needs, technological innovation and access restrictions in an Australian regional university." Statham, M. (ed.) Crossing the Bridge: Proceedings of the 10th Australasian Bridging Mathematics. Auckland, New Zealand. UNITEC. pp. 67-74
Learning styles among mature age students: some comments on the approaches to studying inventory (ASI-S)
Fogarty, Gerard J. and Taylor, Janet A.. 1997. "Learning styles among mature age students: some comments on the approaches to studying inventory (ASI-S)." Higher Education Research and Development. 16 (3), pp. 321-330. https://doi.org/10.1080/0729436970160306
Re-conceptualising attrition and retention: integrating thoretical, research and student perspectives
Lawrence, Jill. 2005. "Re-conceptualising attrition and retention: integrating thoretical, research and student perspectives." Studies in Learning Evaluation Innovation and Development. 2 (3), pp. 16-33.
Developing study skills in a first year mathematics course
Taylor, Janet A. and Mander, David. 2003. "Developing study skills in a first year mathematics course." New Zealand Journal of Mathematics. 32 (Supplementary issue), pp. 217-225.