Passion trumps pay: a study of the future skills requirements of information professionals in galleries, libraries, archives and museums in Australia

Article


Howard, Katherine, Partridge, Helen, Hughes, Hilary and Oliver, Gillian. 2016. "Passion trumps pay: a study of the future skills requirements of information professionals in galleries, libraries, archives and museums in Australia." Information Research: an international electronic journal. 21 (2).
Article Title

Passion trumps pay: a study of the future skills requirements of information professionals in galleries, libraries, archives and museums in Australia

ERA Journal ID17906
Article CategoryArticle
AuthorsHoward, Katherine (Author), Partridge, Helen (Author), Hughes, Hilary (Author) and Oliver, Gillian (Author)
Journal TitleInformation Research: an international electronic journal
Journal Citation21 (2)
Year2016
Place of PublicationUnited Kingdom
ISSN1368-1613
Web Address (URL)http://www.informationr.net/ir/21-2/paper714.html#.Wbdi-YcUliw
Abstract

Introduction: This paper explores the current and future skills and knowledge requirements of contemporary information professionals in a converged gallery, library, archive and museum sector (also referred to as the GLAM sector) in Australia. This research forms part of a larger study that investigated the education needs of information professionals who will work in a converged environment.

Method: A relatively unknown method called the grounded Delphi method was used. Data was collected in rounds as for a Delphi study, with the data analysis incorporating elements of grounded theory.

Analysis: Focus groups were audio recorded and recordings transcribed. Coding techniques were then applied allowing for similarities and differences in the data to be identified.

Results: While common skills and knowledge across all four sectors were identified, including problem solving, critical thinking, critical analysis, written and oral communication, adaptability and leadership, the two most emphatically endorsed by all participants were a passion for and an understanding of the sector.

Conclusions: This paper provides the first empirical evidence of skills and knowledge required of information professionals in galleries, libraries, archives and museums in Australia. This can be used to inform what these professionals should be learning in an information management education programme.

KeywordsGLAM; galleries; libraries; archives; museums, skill; knowledge; education; library and information science; focus groups; qualitative research; professional education
ANZSRC Field of Research 2020461006. Library studies
Byline AffiliationsRoyal Melbourne Institute of Technology (RMIT)
Division of Academic Information Services
Queensland University of Technology
Victoria University of Wellington, New Zealand
Institution of OriginUniversity of Southern Queensland
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