Everyday life information experiences in Twitter: a grounded theory

Article

Miller, Faye, Davis, Kate and Partridge, Helen. 2019. "Everyday life information experiences in Twitter: a grounded theory." Information Research: an international electronic journal. 24 (2).
Article Title

Everyday life information experiences in Twitter: a grounded theory

ERA Journal ID17906
Article CategoryArticle
AuthorsMiller, Faye (Author), Davis, Kate (Author) and Partridge, Helen (Author)
Journal TitleInformation Research: an international electronic journal
Journal Citation24 (2)
Article Number824
Year2019
Place of PublicationSweden
ISSN1368-1613
Web Address (URL)http://informationr.net/ir/24-2/paper824.html
Abstract

Introduction. This paper presents the findings from a project that investigated people's everyday life information experiences on Twitter. Method. The project employed constructivist grounded theory methodology, which emphasizes personal, subjective meaning-making or construction of reality. Eleven people from Boston, Massachusetts participated in the study. Each person participated in two in-depth interviews. Analysis. The study used the methods of constant comparison to create codes and categories towards constructing a new substantive model of information experiences on Twitter in the context of everyday life. Results. The substantive model constructed consists of twelve categories: Being aware of audiences; making sense of uncertainty; being part of a community; conversing freely; observing the world; having instant sources; being humorous; documenting life moments; being dependent; self-regulating; broadening horizons; and valuing diverse voices. Conclusion. A conceptual model of people's everyday life experiences on Twitter was developed from an innovative information experience lens. The model can be used to inform research and design, and to lead to better digital, social and personal outcomes related to social media.

Keywordsinformation experiences, social media, twitter
ANZSRC Field of Research 2020461002. Human information behaviour
Institution of OriginUniversity of Southern Queensland
Byline AffiliationsUniversity of Canberra
University of Southern Queensland
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