35. Commerce, Management, Tourism and Services


Title35. Commerce, Management, Tourism and Services
ParentANZSRC Field of Research

Latest research outputs

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‘Soft’ enablers of knowledge management in Malaysian companies – a qualitative study
Gan, Gerald Goh Guan, Ryan, Charmaine and Gururajan, Raj. 2006. "‘Soft’ enablers of knowledge management in Malaysian companies – a qualitative study." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.

Paper

The Australian Traveller Education Research Team: one strategy for organising academic research and publishing
Moriarty, Beverley, Danaher, Patrick Alan and Danaher, Geoff. 2005. "The Australian Traveller Education Research Team: one strategy for organising academic research and publishing." University of Southern Queensland Faculty of Education Research Newsletter.

Magazine

The environmental impact of compact fluorescent lamps and incandescent lamps for Australian conditions
Parsons, David. 2006. "The environmental impact of compact fluorescent lamps and incandescent lamps for Australian conditions." The Environmental Engineer. 7 (2), pp. 8-14.

Article

Career development – a ‘chaired’ responsibility
Ellsum, William and Pedersen, Cec. 2005. "Career development – a ‘chaired’ responsibility." Davies, Doug, Fisher, Greg and Hughes, Raechel (ed.) 19th Australian and New Zealand Academy of Management Conference (ANZAM 2005). Canberra, Australia 07 - 10 Dec 2005 Australia.

Paper

Does coaching work without mentorship in management development?
Ellsum, William and Pedersen, Cec. 2005. "Does coaching work without mentorship in management development?" Davies, Doug, Fisher, Greg and Hughes, Raechel (ed.) 19th Australian and New Zealand Academy of Management Conference (ANZAM 2005). Canberra, Australia 07 - 10 Dec 2005 Australia.

Paper

Impacts of physical disability on an individual's career development
Ellsum, William and Pedersen, Cec. 2005. "Impacts of physical disability on an individual's career development." Davies, Doug, Fisher, Greg and Hughes, Raechel (ed.) 19th Australian and New Zealand Academy of Management Conference (ANZAM 2005). Canberra, Australia 07 - 10 Dec 2005 Australia.

Paper

Conceptualising managerial and leadership wisdom - how many wise managers and leaders do you know?
Pedersen, Cec and Ellsum, William. 2006. "Conceptualising managerial and leadership wisdom - how many wise managers and leaders do you know?" Kennedy, Jessica and Di Milia, Lee (ed.) 20rd Australian and New Zealand Academy of Management Conference (ANZAM 2006). Yeppoon, Australia 06 - 09 Dec 2006 Australia.

Paper

Myths and realities: a critical expose of older workers and industrial relations reforms in Australia
Kossen, Chris and Pedersen, Cec. 2006. "Myths and realities: a critical expose of older workers and industrial relations reforms in Australia." Kennedy, Jessica and Di Milia, Lee (ed.) 20rd Australian and New Zealand Academy of Management Conference (ANZAM 2006). Yeppoon, Australia 06 - 09 Dec 2006 Australia.

Paper

Why some people pay for pleasure when others do not: a preliminary study of skaters
Young, Jared, Summers, Jane and Johnson Morgan, Melissa. 2006. "Why some people pay for pleasure when others do not: a preliminary study of skaters." Fullerton, Sam and Moore, David (ed.) International Conference of the Academy of Business Administration (2005). Prague, Czech Republic 03 - 07 Aug 2005 Ypsilanti, Michigan , USA.

Paper

Determinants of perceived usefulness and perceived ease of use in the technology acceptance model: senior consumers' adoption of self-service banking Technologies
Rose, Janelle and Fogarty, Gerard J.. 2006. "Determinants of perceived usefulness and perceived ease of use in the technology acceptance model: senior consumers' adoption of self-service banking Technologies ." Ogunmokun, Gabriel, Gabbay, Rony and Rose, Janelle (ed.) 2nd Biennial Conference of the Academy of World Business, Marketing and Management Development: Business Across Borders in the 21st Century. Paris, France 10 - 13 Jul 2006 Perth, Western Australia.

Paper

Workforce issues in nursing in Queensland: 2001 and 2004
Hegney, Desley, Eley, Robert, Plank, Ashley, Buikstra, Elizabeth and Parker, Victoria. 2006. "Workforce issues in nursing in Queensland: 2001 and 2004." Journal of Clinical Nursing. 15 (12), pp. 1521-1530. https://doi.org/10.1111/j.1365-2702.2006.01558.x

Article

Short and long-term impacts of SPI in small software firms
Cater-Steel, Aileen, Rout, Terry and Toleman, Mark. 2006. "Short and long-term impacts of SPI in small software firms." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.

Paper

Transforming IT service management - the ITIL impact
Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2006. "Transforming IT service management - the ITIL impact." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.

Paper

Factors influencing the decisions of SMEs to purchase software package upgrades
Roberts, Dave, Cater-Steel, Aileen and Toleman, Mark. 2006. "Factors influencing the decisions of SMEs to purchase software package upgrades." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.

Paper

Consumers' level of comfort with an advanced practice role for registered nurses in general practice: a Queensland, Australia study
Hegney, Desley, Eley, Robert, Buikstra, Elizabeth, Rees, Sharon and Patterson, Elizabeth. 2006. "Consumers' level of comfort with an advanced practice role for registered nurses in general practice: a Queensland, Australia study." Australian Journal of Primary Health. 12 (3), pp. 44-51.

Article

Constructivism, moral relativism and the economic and social dimensions of occupational health and safety: a challenge for industrialised countries
Eddington, Ian and Eddington, Noela. 2006. "Constructivism, moral relativism and the economic and social dimensions of occupational health and safety: a challenge for industrialised countries." Vainio, Harri (ed.) International Conference on Occupational Health Services 2005. Helsinki, Finland 25 - 27 Jan 2005 Helsinki, Finland.

Paper

The relationship between organisational structure and marketing success: an analysis of Australian Rules Football clubs
Johnson Morgan, Melissa, Summers, Jane and West, Kristy. 2007. "The relationship between organisational structure and marketing success: an analysis of Australian Rules Football clubs." Pitts, Brenda G. (ed.) 3rd Annual Sport Marketing Association Conference: Sport Marketing in the New Millennium (SMA 2005). Tempe, Arizona 10 - 12 Nov 2005 Morgantown, WV. United States.

Paper

e-Commerce and small business in regional Australia
Pease, Wayne and Rowe, Michelle. 2006. "e-Commerce and small business in regional Australia." Marshall, Stewart, Taylor, Wal and Yu, Xinghuo (ed.) Encyclopedia of developing regional communities with information and communication technology. Hershey, PA, United States. IGI Global. pp. 227-232

Edited book (chapter)

ICT and regional development in Australia
Pease, Wayne, Rowe, Michelle and Wright, Lauretta. 2006. "ICT and regional development in Australia." Marshall, Stewart, Taylor, Wal and Yu, Xinghuo (ed.) Encyclopedia of developing regional communities with information and communication technology. United States. IGI Global. pp. 348-352

Edited book (chapter)

High technology firms in Canada's description of their competitive advantage - a cross case analysis of a sample of SMEs
Price, Sherry and Erwee, Ronel. 2006. "High technology firms in Canada's description of their competitive advantage - a cross case analysis of a sample of SMEs." Lee, Thomas W. (ed.) AM 2006: Knowledge, Action and the Public Concern . Atlanta, United States 14 - 16 Aug 2006 Braircliff Manor, NY.

Paper

E-business processes and factors of influence: one model does not fit all
Roberts, Barbara and Toleman, Mark. 2006. "E-business processes and factors of influence: one model does not fit all." 10th Pacific Asia Conference on Information Systems (PACIS 2006). Kuala Lumpur, Malaysia 06 - 09 Jul 2006 China.

Paper

Propeller heads - handle with care: improving the IT-business relationship through cultural awareness
Cormack, Sandra, Cater-Steel, Aileen, Nord, Jeretta Horn and Nord, G. Daryl. 2001. "Propeller heads - handle with care: improving the IT-business relationship through cultural awareness." BITWorld Conference 2001. Cairo, Egypt 04 - 06 Jun 2001 Kowloon, Hong Kong.

Paper

How safe is a place in the shade?
Turnbull, David J.. 2004. "How safe is a place in the shade?" Campus Review. 14 (12), p. 9.

Newspaper

Effective shade structures
Turnbull, David J. and Parisi, Alfio. 2006. "Effective shade structures." Medical Journal of Australia. 184 (1), pp. 13-15.

Article

Addressing the challenges of replications of surveys in software engineering research
Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2005. "Addressing the challenges of replications of surveys in software engineering research." Verner, Verner and Travassos, Guilherme Horta (ed.) ISESE 2005: on Empirical Software Engineering. Noosa Heads, Australia 17 - 18 Nov 2005 Red Hook, NY, USA. https://doi.org/10.1109/ISESE.2005.1541829

Paper

e-Commerce definition dilemma
Cater-Steel, Aileen and Grist, Shelly. 2006. "e-Commerce definition dilemma." Marshall, Stewart, Taylor, Wal and Yu, Xinghuo (ed.) Encyclopedia of developing regional communities with information and communication technology. Hershey, PA, United States. IGI Global. pp. 152-158

Edited book (chapter)

Identifying shortcomings in the measurement of service quality
Fogarty, Gerard J., Catts, R. and Forlin, Chris. 2000. "Identifying shortcomings in the measurement of service quality." Journal of Outcome Measurement. 4 (1), pp. 431-452.

Article

The role of organizational and individual variables in aircraft maintenance performance
Fogarty, Gerard J.. 2004. "The role of organizational and individual variables in aircraft maintenance performance." International Journal of Applied Aviation Studies. 4 (1), pp. 73-90.

Article

Cataloguing men: charting the male librarian's experience through the perceptions and positions of men in libraries
Hickey, Andrew. 2006. "Cataloguing men: charting the male librarian's experience through the perceptions and positions of men in libraries." The Journal of Academic Librarianship. 32 (3), pp. 286-295. https://doi.org/10.1016/j.acalib.2006.02.009

Article

Benefits of membership in a business networking group
Lake, Peter and Erwee, Ronel. 2005. "Benefits of membership in a business networking group." Davies, Doug, Fisher, Greg and Hughes, Raechel (ed.) 19th Australian and New Zealand Academy of Management Conference (ANZAM 2005). Canberra, Australia 07 - 10 Dec 2005 Australia.

Paper

Senior consumers' acceptance and adoption of self-service banking technologies: an Australian study
Rose, Janelle and Fogarty, Gerard J.. 2005. "Senior consumers' acceptance and adoption of self-service banking technologies: an Australian study." SERVIG Research Conference 2005. Singapore 02 - 04 Jun 2005 Singapore.

Paper

An exploratory study of factors influencing campers level of loyalty to camping sites in the tourism industry
Hardy, Tiffany, Ogunmokun, Gabriel and Winter, Caroline. 2005. "An exploratory study of factors influencing campers level of loyalty to camping sites in the tourism industry." Davies, Doug, Fisher, Greg and Hughes, Raechel (ed.) 19th Australian and New Zealand Academy of Management Conference (ANZAM 2005). Canberra, Australia 07 - 10 Dec 2005 Canberra, Australia.

Paper

Competitive marketing competencies and performance: an exploratory study of small to medium sized retail firms in Australia
Young, Jared, Ogunmokun, Gabriel and Winter, Caroline. 2005. "Competitive marketing competencies and performance: an exploratory study of small to medium sized retail firms in Australia ." Davies, Doug, Fisher, Greg and Hughes, Raechel (ed.) 19th Australian and New Zealand Academy of Management Conference (ANZAM 2005). Canberra, Australia 07 - 10 Dec 2005 Canberra, Australia.

Paper

Implementing e-procurement initiatives: impact of organisational learning across the public sector
Soar, Jeffrey, Vaidya, Kishor, Riquelme, Hernan and Gao, Junbin. 2004. "Implementing e-procurement initiatives: impact of organisational learning across the public sector." 5th International Conference of the Continuous Innovation Network (CINet). Sydney, Australia 22 - 25 Sep 2004 Sydney.

Paper

Numerical simulation of open refrigerated display cabinets
Mossad, Ruth, Schillak, Thomas and Malli, Mike. 2005. "Numerical simulation of open refrigerated display cabinets." 3rd International Conference on Energy Research and Development (ICERD-3). Kuwait City, Kuwait 21 - 23 Nov 2005 Kuwait.

Paper

Validation of a computer user satisfaction questionnaire to measure IS success in small business
Armstrong, Bruce, Fogarty, Gerard J., Dingsdag, Don and Dimbleby, Julian. 2005. "Validation of a computer user satisfaction questionnaire to measure IS success in small business." Journal of Research and Practice in Information Technology. 37 (1), pp. 27-42.

Article

Measuring the attitudes of Australian food manufactures towards genetically modified (GM) foods: a pilot study
Ogunmokun, Gabriel, Woodside, Frances M. and Brown, Les. 2005. "Measuring the attitudes of Australian food manufactures towards genetically modified (GM) foods: a pilot study." Purchase, Sharon (ed.) Australian and New Zealand Marketing Academy Conference (ANZMAC 2005): Broadening the Boundaries. Fremantle, Australia 05 - 07 Dec 2005 Fremantle, Western Australia.

Paper

Crocodiles and oil prices: Northern Territory tourism as the 'canary in the coal mine' for global tourism
Harrison, Karey and Winter, Caroline. 2005. "Crocodiles and oil prices: Northern Territory tourism as the 'canary in the coal mine' for global tourism." Burns, Peter M. (ed.) 4th International Symposium on Aspects of Tourism. Eastbourne, United Kingdom 23 - 24 Jun 2005 Eastbourne, United Kindom.

Paper

Consumer complaint behaviour in sport consumption: a theoretical model
Volkov, Michael, Summers, Jane and Johnson Morgan, Melissa. 2005. "Consumer complaint behaviour in sport consumption: a theoretical model." Purchase, Sharon (ed.) Australian and New Zealand Marketing Academy Conference (ANZMAC 2005): Broadening the Boundaries. Fremantle, Australia 05 - 07 Dec 2005 Fremantle, Western Australia.

Paper

Understanding satisfaction formation of shopping mall entertainment seekers: a conceptual model
Sit, Jason and Merrilees, Bill. 2005. "Understanding satisfaction formation of shopping mall entertainment seekers: a conceptual model." Purchase, Sharon (ed.) Australian and New Zealand Marketing Academy Conference (ANZMAC 2005): Broadening the Boundaries. Fremantle, Australia 05 - 07 Dec 2005 Fremantle, Western Australia.

Paper