Understanding community to engage community: the use of qualitative research techniques in local government community engagement

Article

Hickey, Andrew, Reynolds, Paul and McDonald, Lisa. 2015. "Understanding community to engage community: the use of qualitative research techniques in local government community engagement." Asia Pacific Journal of Public Administration. 37 (1), pp. 4-17. https://doi.org/10.1080/23276665.2015.1018371

Article Title	Understanding community to engage community: the use of qualitative research techniques in local government community engagement
ERA Journal ID	18717
Article Category	Article
Authors	Hickey, Andrew (Author), Reynolds, Paul (Author) and McDonald, Lisa (Author)
Journal Title	Asia Pacific Journal of Public Administration
Journal Citation	37 (1), pp. 4-17
Number of Pages	14
Year	2015
Place of Publication	Abingdon, OX. United Kingdom
ISSN	2327-6665
	2327-6673
Digital Object Identifier (DOI)	https://doi.org/10.1080/23276665.2015.1018371
Abstract	Local government departments charged with the responsibility of engaging with their communities require a codified evidence base for designing and delivering engagement initiatives. This is vital if the engagement initiative is to take effective account of the often multifarious and divergent needs that present within the community. This was the case for the Community Development and Facilities Branch of the Toowoomba Regional Council in Queensland, which in partnership with social researchers based in an Australian regional university set about developing a sequenced professional development programme that up‐skilled council staff in field‐based qualitative research approaches. This article addresses findings from this collaboration, as well as detailing more broadly the role qualitative social research might play in local government community engagement practice. Core concerns are how the views, perceptions, beliefs and attitudes of a community might be gathered through qualitative social research and the ways in which this might inform engagement initiatives.
Keywords	community engagement; qualitative research; social research; local government; practitioner-researcher
ANZSRC Field of Research 2020	441006. Sociological methodology and research methods
	441003. Rural sociology
	440708. Public administration
Public Notes	Files associated with this item cannot be displayed due to copyright restrictions.
Byline Affiliations	School of Arts and Communication
	Toowoomba Regional Council, Australia
	Australian Centre for Sustainable Business and Development
Institution of Origin	University of Southern Queensland

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Knowledges and knowing: indigenous and alternative knowledges and the western canon

Hickey, Andrew and Austin, Jon. 2011. "Knowledges and knowing: indigenous and alternative knowledges and the western canon." The International Journal of Science in Society. 2 (2), pp. 83-88.

When the street becomes a pedagogue

Hickey, Andrew. 2009. "When the street becomes a pedagogue." Sandlin, Jennifer A., Schultz, Brian D. and Burdick, Jake (ed.) Handbook of public pedagogy: education and learning beyond schooling. New York, NY. United States. Routledge. pp. 161-170

Repatriating race: exorcising ethno-exclusion

Austin, Jon and Hickey, Andrew. 2009. "Repatriating race: exorcising ethno-exclusion." International Journal of Interdisciplinary Social Sciences. 4 (7), pp. 223-233.

Working visually in community identity ethnography

Austin, Jon and Hickey, Andrew. 2009. "Working visually in community identity ethnography." International Journal of the Humanities. 7 (4), pp. 1-14.

Visible whiteness: coming to terms with white racial identities

Hickey, Andrew and Austin, Jon. 2009. "Visible whiteness: coming to terms with white racial identities." International Journal of the Humanities. 7 (2), pp. 13-26.

iCon of a generation

Hickey, Andrew. 2008. "iCon of a generation." Wittkower, Dylan E. (ed.) iPod and philosophy: iCon of an ePoch. Chicago, United States. Carus. pp. 131-144

Critical pedagogical practice through cultural studies

Austin, Jon and Hickey, Andrew. 2008. "Critical pedagogical practice through cultural studies." International Journal of the Humanities. 6 (1), pp. 133-140.

Digitally democratizing the new ethnographic endeavour: getting thicker around the Geertz?

Hickey, Andrew and Austin, Jon. 2008. "Digitally democratizing the new ethnographic endeavour: getting thicker around the Geertz?" International Journal of Interdisciplinary Social Sciences. 3 (1), pp. 257-265.

Signing the school in neoliberal times: the public pedagogy of being pedagogically public

Austin, Jon and Hickey, Andrew. 2008. "Signing the school in neoliberal times: the public pedagogy of being pedagogically public." The International Journal of Learning. 15 (1), pp. 193-202.

Autoethnography and teacher development

Austin, Jon and Hickey, Andrew. 2007. "Autoethnography and teacher development." International Journal of Interdisciplinary Social Sciences. 2 (2), pp. 369-378.

Writing race: making meaning of white racial identity in initial teacher education

Austin, Jon and Hickey, Andrew. 2007. "Writing race: making meaning of white racial identity in initial teacher education." International Journal of Pedagogies and Learning. 3 (1), pp. 82-91.

Pedagogies of self: conscientising the personal to the social

Hickey, Andrew and Austin, Jon. 2007. "Pedagogies of self: conscientising the personal to the social." International Journal of Pedagogies and Learning. 3 (1), pp. 21-29.

Standing up to racism: the 'Nigger Brown stand'

Hickey, Andrew, Austin, Jon and Hagan, Stephen. 2007. "Standing up to racism: the 'Nigger Brown stand'." Austin, Jon and Hickey, Andrew (ed.) Education for healthy communities: possibilities through SOSE and HPE. Sydney, Australia. Pearson Education Australia. pp. 245-254

Engaging community resource issues: the Toowoomba water futures debate

Hickey, Andrew and Austin, Jon. 2007. "Engaging community resource issues: the Toowoomba water futures debate." Austin, Jon and Hickey, Andrew (ed.) Education for healthy communities: possibilities through SOSE and HPE. Sydney, Australia. Pearson Education Australia. pp. 230-244

Education for healthy communities: an introduction

Hickey, Andrew and Austin, Jon. 2007. "Education for healthy communities: an introduction." Austin, Jon and Hickey, Andrew (ed.) Education for healthy communities: possibilities through SOSE and HPE. Sydney, Australia. Pearson Education Australia. pp. 1-6

Understanding community to engage community: the use of qualitative research techniques in local government community engagement

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