Is the community better off? An assessment of outcomes based performance management
Article
Article Title | Is the community better off? An assessment of outcomes based performance management |
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ERA Journal ID | 31133 |
Article Category | Article |
Authors | Hampson, Veronica (Author), Best, Peter (Author) and Kavanagh, Marie (Author) |
Editors | Senguder, Turan, Tubbs, Stewart, Demirdijian, Z.S. and Scannell, Nancy |
Journal Title | The Business Review, Cambridge |
Journal Citation | 19 (2), pp. 43-50 |
Number of Pages | 8 |
Year | 2012 |
Place of Publication | Hollywood, FL. United States |
ISSN | 1553-5827 |
Web Address (URL) | http://www.jaabc.com/brc.html |
Abstract | This research investigates the application of a change-based approach to outcomes based performance management (OBPM) in an Australian State Government. The extent to which this approach is adopted and applied by the case study agency is examined. A mixed-method research approach was used, incorporating document analysis and case study interviews, to assess the effectiveness of implementation of OBPM in the agency. Concerns are raised about the degree to which OBPM is adequate, in the current state of implementation, for enabling the agency to know whether or not it is contributing to the long term outcomes desired by the Government. |
Keywords | performance measurement; managing for outcomes; management accounting |
ANZSRC Field of Research 2020 | 350105. Management accounting |
440708. Public administration | |
359999. Other commerce, management, tourism and services not elsewhere classified | |
Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
Byline Affiliations | Faculty of Business |
Australian Centre for Sustainable Catchments | |
School of Accounting, Economics and Finance | |
Event | Global Management, Finance and Information Technology Research Conference |
Institution of Origin | University of Southern Queensland |
ISBN | 1553 - 5827 |
Event Details | Global Management, Finance and Information Technology Research Conference Event Date 24 to end of 27 May 2012 Event Location New York, NY. United States |
https://research.usq.edu.au/item/q2v08/is-the-community-better-off-an-assessment-of-outcomes-based-performance-management
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