An exploratory study on consumer travel agency information sources: an Australian regional analysis

Paper

Ng, Eric, Cassidy, Frances and Brown, Les. 2006. "An exploratory study on consumer travel agency information sources: an Australian regional analysis." 2006 International Conference on Business and Information (BAI 2006). Singapore 12 - 14 Jul 2006 Taiwan.
Paper/Presentation Title

An exploratory study on consumer travel agency information sources: an Australian regional analysis

Presentation TypePaper
AuthorsNg, Eric (Author), Cassidy, Frances (Author) and Brown, Les (Author)
Journal or Proceedings TitleProceedings of the 2006 International Conference on Business and Information (BAI 2006)
Number of Pages8
Year2006
Place of PublicationTaiwan
Web Address (URL) of Paperhttp://atisr.org/conference
Conference/Event2006 International Conference on Business and Information (BAI 2006)
Event Details
2006 International Conference on Business and Information (BAI 2006)
Event Date
12 to end of 14 Jul 2006
Event Location
Singapore
Abstract

[Abstract]: The research reported in this paper explores why regional consumers choose to book their travel arrangements with travel agencies. Consumers can now access on-line bookings for airlines, accommodation, transportation, sightseeing tours and other related products so why do they still go to travel agencies for reservations? This paper identifies the information sources consumers used when selecting a travel agency. The research design involves two stages. The first stage has been completed and was a series of in-depth interviews with 10 users of regional travel agencies and three experienced travel agency consultants. The second stage will be a mail-out survey to travel agencies in the Darling Downs area of Queensland, Australia. Despite its locality, the region is a significant consumer of travel with approximately eight retail travel agencies in the city of Toowoomba alone. The in-depth interviews highlighted the need to de-emphasize three particular information sources considered for inclusion in the survey for stage two. They were, travel guidebooks, travel or automotive clubs and local travel offices which were deleted from the intended survey and replaced with television lifestyle programs as an information source worthy of investigation.

KeywordsAustralia, travel agency, information sources, regional
ANZSRC Field of Research 2020350806. Tourist behaviour and visitor experience
Public Notes

No evidence of copyright restrictions on web site.

Byline AffiliationsSchool of Management and Marketing
Permalink -

https://research.usq.edu.au/item/9xyz8/an-exploratory-study-on-consumer-travel-agency-information-sources-an-australian-regional-analysis

Log in to edit

Download files

  • 3365
    total views
  • 4945
    total downloads
  • 11
    views this month
  • 2
    downloads this month

Export as

Related outputs

Influence of Landscape Preference and Place Attachment on Responsible Environmental Behavior — A Study of Taipei’s Guandu Nature Park Wetlands, Taiwan
Wu, Szu-Ju, Ng, Eric, Lin, Kai-Bo, Cheng, Yi-Hsin, LePage, Ben A. and Fang, Wei-Ta. 2023. "Influence of Landscape Preference and Place Attachment on Responsible Environmental Behavior — A Study of Taipei’s Guandu Nature Park Wetlands, Taiwan." Land. 12 (11). https://doi.org/10.3390/land12112036
Forest Dwellers’ Dependence on Forest Resources in Semi-Arid Environments
Mahmoudi, Beytollah, Ng, Eric, Mafi-Gholami, Davood and Eshaghi, Fatemeh. 2023. "Forest Dwellers’ Dependence on Forest Resources in Semi-Arid Environments." Sustainability. 15 (3), pp. 1-13. https://doi.org/10.3390/su15032689
Evaluation of mangrove rehabilitation and afforestation in the southern coasts of Iran
Mahmoudi, Beytollah, Mafi-Gholami, Davood and Ng, Eric. 2022. "Evaluation of mangrove rehabilitation and afforestation in the southern coasts of Iran." Estuarine, Coastal and Shelf Science. 277, pp. 1-8. https://doi.org/10.1016/j.ecss.2022.108086
Examine the relationships between health-related quality of life, achievement motivation and job performance: the case of Taiwan hospitality industry
Ni, Wei-Ya, Ng, Eric, Chiang, Yi-Te, LePage, Ben A., Yang, Feng-Hua and Fang, Wei-Ta. 2022. "Examine the relationships between health-related quality of life, achievement motivation and job performance: the case of Taiwan hospitality industry." BMC Psychology. 10, pp. 1-15. https://doi.org/10.1186/s40359-022-00884-8
Assessing the Effectiveness of Environmental Training for Diving Tourists Using the DEA Model
Huang, Chin-Wei, Ng, Eric, Fang, Wei-Ta and Lo, Li. 2022. "Assessing the Effectiveness of Environmental Training for Diving Tourists Using the DEA Model." Sustainability. 14 (3), pp. 1-13. https://doi.org/10.3390/su14031639
Effects of Parental Involvement in a Preschool-Based Eye Health Intervention Regarding Children’s Screen Use in China
Liu, Shu-Mei, Chang, Fong-Ching, Chen, Cheng-Yu, Shih, Shu-Fang, Meng, Bo, Ng, Eric, Hsu, Chia-Hsuan, Chiang, Yi-Te, Mao, Xiao-Jie, Yi, Ming-Yan, LePage, Ben and Fang, Wei-Ta. 2021. "Effects of Parental Involvement in a Preschool-Based Eye Health Intervention Regarding Children’s Screen Use in China." International Journal of Environmental Research and Public Health. 18 (21), pp. 1-26. https://doi.org/10.3390/ijerph182111330
Gendered factors associated with preventive behaviors and mental health among Chinese adults during the COVID-19 pandemic home quarantine
Liu, Shu-Mei, Shih, Shu-Fang, Meng, Bo, Zhen, Rui, Pan, Xiao-Ben, Ng, Eric, Hsu, Chia-Hsuan and Fang, Wei-Ta. 2021. "Gendered factors associated with preventive behaviors and mental health among Chinese adults during the COVID-19 pandemic home quarantine." Sustainability. 13 (19), pp. 1-19. https://doi.org/10.3390/su131910819
Understanding pro-environmental behavior of citizen science: an exploratory study of the Bird Survey in Taoyuan’s Farm Ponds Project
Chao, Shan-Hui, Jiang, Jinzhang, Wei, Kuan-Chu, Ng, Eric, Hsu, Chia-Hsuan, Chiang, Yi-Te and Fang, Wei-Ta. 2021. "Understanding pro-environmental behavior of citizen science: an exploratory study of the Bird Survey in Taoyuan’s Farm Ponds Project." Sustainability. 13 (9), pp. 1-24. https://doi.org/10.3390/su13095126
Determinants of pro-environmental behavior among excessive smartphone usage children and moderate smartphone usage children in Taiwan
Fang, Wei-Ta, Ng, Eric, Liu, Shu-Mei, Chiang, Yi-Te and Chang, Mei-Chuan. 2021. "Determinants of pro-environmental behavior among excessive smartphone usage children and moderate smartphone usage children in Taiwan." PEERJ. 9. https://doi.org/10.7717/peerj.11635
Applying a Comprehensive Action Determination Model to Examine the Recycling Behavior of Taipei City Residents
Fang, Wei-Ta, Huang, Mei-Hsuan, Cheng, Bai-You, Chiu, Rong-Jeo, Chiang, Yi-Te, Hsu, Chun-Wei and Ng, Eric. 2021. "Applying a Comprehensive Action Determination Model to Examine the Recycling Behavior of Taipei City Residents." Sustainability. 13 (2), pp. 1-18. https://doi.org/10.3390/su13020490
Technology-Enhanced Learning for Graduate Students: Exploring the Correlation of Media Richness and Creativity of Computer-Mediated Communication and Face-to-Face Communication
Chao, Shan-Hui, Jiang, Jinzhang, Hsu, Chia-Hsuan, Chiang, Yi-Te, Ng, Eric and Fang, Wei-Ta. 2020. "Technology-Enhanced Learning for Graduate Students: Exploring the Correlation of Media Richness and Creativity of Computer-Mediated Communication and Face-to-Face Communication." Applied Sciences. 10 (5), pp. 1-18. https://doi.org/10.3390/app10051602
Using the Norm Activation Model to Predict the Pro-Environmental Behaviors of Public Servants at the Central and Local Governments in Taiwan
Fang, Wei-Ta, Chiang, Yi-Te, Ng, Eric and Lo, Jen-Chieh. 2019. "Using the Norm Activation Model to Predict the Pro-Environmental Behaviors of Public Servants at the Central and Local Governments in Taiwan." Sustainability. 11 (13), pp. 1-20. https://doi.org/10.3390/su11133712
Locus of control: the mediation effect between emotional stability and pro-environmental behavior
Chiang, Yi-Te, Fang, Wei-Ta, Kaplan, Ulas and Ng, Eric. 2019. "Locus of control: the mediation effect between emotional stability and pro-environmental behavior." Sustainability. 11 (3), pp. 1-14. https://doi.org/10.3390/su11030820
The Theory of Planned Behavior to Predict Protective Behavioral Intentions against PM2.5 in Parents of Young Children from Urban and Rural Beijing, China
Liu, Shumei, Chiang, Yi-Te, Tseng, Chie-Chien, Ng, Eric, Yeh, Gwo-Liang and Fang, Wei-Ta. 2018. "The Theory of Planned Behavior to Predict Protective Behavioral Intentions against PM2.5 in Parents of Young Children from Urban and Rural Beijing, China." International Journal of Environmental Research and Public Health. 15 (10), pp. 1-17. https://doi.org/10.3390/ijerph15102215
Core and peripheral experiences: incidental, accidental or intentional
Cassidy, Frances and Hume, Margaret. 2018. "Core and peripheral experiences: incidental, accidental or intentional ." Journal of Tourism and Hospitality Management. 6 (2), pp. 1-12. https://doi.org/10.15640/jthm.v6n2a1
Determinants of pro-environmental behaviour among young and older farmers in Taiwan
Fang, Wei-Ta, Ng, Eric and Zhan, Yong-Shen. 2018. "Determinants of pro-environmental behaviour among young and older farmers in Taiwan." Sustainability. 10 (7), pp. 1-15. https://doi.org/10.3390/su10072186
Environmental literacy on ecotourism: a study on student knowledge, attitude, and behavioral intentions in China and Taiwan
Fang, Wei-Ta, Lien, Ching-Yu, Huang, Yueh-Wen, Han, Guosheng, Shyu, Guey-Shin, Chou, Jui-Yu and Ng, Eric. 2018. "Environmental literacy on ecotourism: a study on student knowledge, attitude, and behavioral intentions in China and Taiwan." Sustainability. 10 (6), pp. 1-22. https://doi.org/10.3390/su10061886
A nationwide survey evaluating the environmental literacy of undergraduate students in Taiwan
Liang, Shih-Wu, Fang, Wei-Ta, Yeh, Shin-Cheng, Liu, Shiang-Yao, Tsai, Huei-Min, Chou, Jui-Yu and Ng, Eric. 2018. "A nationwide survey evaluating the environmental literacy of undergraduate students in Taiwan." Sustainability. 10 (6), pp. 1-21. https://doi.org/10.3390/su10061730
Why China? Shanghai and food consumption trends
Ng, Eric, Sun, Ximing, Woodhead, Alice and Nugent, Timothy. 2016. Why China? Shanghai and food consumption trends. Toowoomba, Australia. Unpublished.
A pilot study of core and peripheral experiences: incidental, accidental or intentional
Cassidy, Frances and Hume, Margaret. 2017. "A pilot study of core and peripheral experiences: incidental, accidental or intentional." 5th Annual International Conference on Tourism and Hospitality Research (THoR 2017). Singapore 11 - 12 Dec 2017 Singapore.
A self-evaluation system of quality planning for tourist attractions in Taiwan: an integrated AHP-Delphi approach from career professionals
Chen, Luan, Ng, Eric, Huang, Shyh-Chang and Fang, Wei-Ta. 2017. "A self-evaluation system of quality planning for tourist attractions in Taiwan: an integrated AHP-Delphi approach from career professionals." Sustainability. 9 (10). https://doi.org/10.3390/su9101751
Normative beliefs, attitudes, and social norms: people reduce waste as an index of social relationships when spending leisure time
Fang, Wei-Ta, Ng, Eric, Wang, Ching-Ming and Hsu, Ming-Lin. 2017. "Normative beliefs, attitudes, and social norms: people reduce waste as an index of social relationships when spending leisure time." Sustainability. 9 (10). https://doi.org/10.3390/su9101696
Physical outdoor activity versus indoor activity: their influence on environmental behaviors
Fang, Wei-Ta, Ng, Eric and Chang, Mei-Chuan. 2017. "Physical outdoor activity versus indoor activity: their influence on environmental behaviors." International Journal of Environmental Research and Public Health. 14 (7). https://doi.org/10.3390/ijerph14070797
The peripheral and core tourism experiences: a conceptual study in Australia
Cassidy, Frances. 2016. "The peripheral and core tourism experiences: a conceptual study in Australia." 5th International Conference on Advances in Economics, Management and Social Study. Kuala Lumpur, Malaysia 12 - 13 Mar 2016 New York USA. https://doi.org/10.15224/978-1-63248-089-7-36
Differences between high and low performing exporting firms in a developing country
Sibanda, Khutula, Erwee, Ronel and Ng, Eric. 2011. "Differences between high and low performing exporting firms in a developing country." Zou, Shaoming and Fu, Huifen (ed.) International marketing: emerging markets. Emerald. pp. 207-228
The old, the new and the complicated: a trilogy of marketing relationships
Healy, Marilyn, Hastings, Kathleen, Brown, Les and Gardiner, Michael. 2001. "The old, the new and the complicated: a trilogy of marketing relationships." European Journal of Marketing. 35 (1/2), pp. 182-193. https://doi.org/10.1108/03090560110363418
An empirical investigation of the impact of commitment and trust on internal marketing
Ng, Eric, Fang, Wei-Ta and Lien, Ching-Yu. 2016. "An empirical investigation of the impact of commitment and trust on internal marketing." Journal of Relationship Marketing. 15 (1-2), pp. 35-53. https://doi.org/10.1080/15332667.2016.1158046
Wine tasting: to charge or not to charge?
McNamara, Noeleen and Cassidy, Frances. 2015. "Wine tasting: to charge or not to charge?" International Journal of Hospitality Management. 49 (8), pp. 8-16. https://doi.org/10.1016/j.ijhm.2015.05.004
Advancing the global perspective of tourism by examining core and peripheral destinations
Cassidy, Frances and Hume, Margee. 2015. "Advancing the global perspective of tourism by examining core and peripheral destinations." Camillo, Angelo A. (ed.) Handbook of research on global hospitality and tourism management. Hershey, PA. United States. IGI Global. pp. 37-53
Conceptual model development of local cultural brand experiences
Lien, Ching-Yu and Ng, Eric. 2014. "Conceptual model development of local cultural brand experiences." 7th IEEE International Conference on Management of Innovation and Technology (ICMIT 2014). Singapore 23 - 25 Sep 2014 Singapore. https://doi.org/10.1109/ICMIT.2014.6942395
Establishing an influence model of green consumption behavior at night market: an exploratory study in Taiwan
Lien, Ching-Yu and Ng, Eric. 2014. "Establishing an influence model of green consumption behavior at night market: an exploratory study in Taiwan." Wang, Chih-Chien (ed.) International Conference on Marketing Studies (ICMS 2014). Taipei, Taiwan 18 - 20 Jun 2014 Taipei, Taiwan.
Discussion on study of knowledge creation, innovation ability and organizational performance for high-tech industries in Taiwan
Lien, Ching-Yu, Kuo, Fang-I and Ng, Eric. 2014. "Discussion on study of knowledge creation, innovation ability and organizational performance for high-tech industries in Taiwan." Wang, Chih-Chien (ed.) International Conference on Marketing Studies (ICMS 2014). Taipei, Taiwan 18 - 20 Jun 2014 Taipei County, Taiwan.
Impact of social media in service innovations: an empirical study on the Australian hotel industry
Ng, Eric and Lien, Ching-Yu. 2014. "Impact of social media in service innovations: an empirical study on the Australian hotel industry." Al-Hakim, Latif and Jin, Chen (ed.) Quality innovation: knowledge, theory, and practices. Hershey, PA. United States. IGI Global. pp. 390-405
The importance of trust in procurement practices and its impact on business performance: an empirical investigation from the perspective of the buyer-supplier Dyad
Dahwa, Masimba Phillip, Al-Hakim, Latif and Ng, Eric. 2013. "The importance of trust in procurement practices and its impact on business performance: an empirical investigation from the perspective of the buyer-supplier Dyad." Journal of Relationship Marketing. 12 (4), pp. 280-300. https://doi.org/10.1080/15332667.2013.846768
A conceptual paper on motivations of sporting event tourists in Vanuatu
Cassidy, Frances. 2013. "A conceptual paper on motivations of sporting event tourists in Vanuatu." Lonik, Ku Azam Tuan (ed.) 3rd Regional Conference on Tourism Research (RCTR 2013): Innovation and Optimisation of Tourism Research. Langkawai, Malaysia 29 - 31 Oct 2013 Penang, Malaysia.
What is the future of sales executives in the travel industry
Cassidy, Frances. 2001. "What is the future of sales executives in the travel industry." Pforr, Christof and Janeczko, Ben (ed.) 11th Annual Council for Australasian Tourism and Hospitality Education Conference (CAUTHE 2001). Canberra, Austalia 07 - 10 Feb 2001 Canberra, Australia.
Making strategic decisions on B2B E-commerce models: an empirical study on Australian agribusinesses
Ng, Eric. 2013. "Making strategic decisions on B2B E-commerce models: an empirical study on Australian agribusinesses." International Journal of Electronic Commerce Studies. 4 (1), pp. 1-20. https://doi.org/10.7903/ijecs.995
Strategies to improve retention of postgraduate business students in distance education courses: an Australian case
Carroll, David, Ng, Eric and Birch, Dawn. 2013. "Strategies to improve retention of postgraduate business students in distance education courses: an Australian case." Turkish Online Journal of Distance Education. 14 (1), pp. 140-153.
Wine tasting: should Granite Belt wineries charge for tasting?
McNamara, Noeleen and Cassidy, Frances. 2012. "Wine tasting: should Granite Belt wineries charge for tasting?" 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities Workshop. Brisbane, Australia 20 Jun 2012 Toowoomba, Australia.
Local residents' perceptions on tourism: an Espiritu Santo and Tangoa Islands, a Vanuatu study
Cassidy, Frances. 2012. "Local residents' perceptions on tourism: an Espiritu Santo and Tangoa Islands, a Vanuatu study." 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities Workshop. Brisbane, Australia 20 Jun 2012 Toowoomba, Australia.
The effect of inter-organization trust and dependency on e-procurement adoption: A case of Malaysian manufacturers
Al-Hakim, Latif, Nik Abdullah, Nik Ab Halim and Ng, Eric. 2012. "The effect of inter-organization trust and dependency on e-procurement adoption: A case of Malaysian manufacturers." Journal of Electronic Commerce in Organizations: the international journal of electronic commerce in modern organizations. 10 (2), pp. 40-60. https://doi.org/10.4018/jeco.2012040103
An empirical study on the success factors of supplier-distributor relationships
Ng, Eric. 2012. "An empirical study on the success factors of supplier-distributor relationships." Contemporary Management Research: an international journal. 8 (2), pp. 161-180.
The outer islands of Vanuatu: is there a synergy between tourists and locals?
Cassidy, Frances and Pegg, Shane. 2011. "The outer islands of Vanuatu: is there a synergy between tourists and locals?" Jones, C. and Neal, M. (ed.) 4th International Colloquium on Business & Management. Bangkok, Thailand 24 - 27 Jan 2011 Bangkok, Thailand.
Sustainable education in the western corridor: the research roadmap ahead
Rose, Denis, Ally, Mustafa, Cassidy, Frances, Gardiner, Michael and Hume, Margee. 2011. "Sustainable education in the western corridor: the research roadmap ahead." Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia (2011). Brisbane, Australia 09 Nov 2011 Toowoomba, Australia.
Establishing a conceptual model for the sustainable wine district
Cassidy, Frances, Hume, Margee and Chadee, Doren. 2011. "Establishing a conceptual model for the sustainable wine district." Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia (2011). Brisbane, Australia 09 Nov 2011 Toowoomba, Australia.
Concept of 'community' for improved market chain development: an alternative approach
Brown, Les, Cruickshank, Margaret, King, Christine and McGrath, Bruce. 2001. "Concept of 'community' for improved market chain development: an alternative approach." APEN 2001: Exploring beyond the boundaries of extension and paving the way for a positive future for regional communities. Toowoomba, Australia 03 - 05 Oct 2001 Toowoomba, Australia.
Studies in tourism and travel management: embracing change, incorporating technology, and meeting industry needs in the new millenium
Kavanagh, Marie and Cassidy, Frances. 1999. "Studies in tourism and travel management: embracing change, incorporating technology, and meeting industry needs in the new millenium." Molloy, Janine and Davies, Jenny (ed.) 9th Annual Council for Australasian Tourism and Hospitality Education Conference (CAUTHE 1999). Adelaide, Australia 10 - 13 Feb 1999 Canberra, Australia.
Boracay Island, Philippines: a case study
Cassidy, Frances. 2002. "Boracay Island, Philippines: a case study." 12th Annual Council for Australasian Tourism and Hospitality Education Conference (CAUTHE 2002). Fremantle, Australia 06 - 09 Feb 2002 Perth. Australia.
Should travel agents charge fees?
Cassidy, Frances. 2000. "Should travel agents charge fees?" Pforr, Christof and Janeczko, Ben (ed.) 11th Annual Council for Australasian Tourism and Hospitality Education Conference (CAUTHE 2001). Canberra, Austalia 07 - 10 Feb 2001 Canberra, Australia.
Zimbabwean exporters: differences between high and low performers
Sibanda, Khutula, Erwee, Ronel and Ng, Eric. 2009. "Zimbabwean exporters: differences between high and low performers." Beaumont, Nicholas (ed.) 23rd Australian and New Zealand Academy of Management Conference (ANZAM 2009). Melbourne, Australia 01 - 04 Dec 2009 Melbourne, Australia.
Adaptation of export marketing strategy in Zimbabwean export firms
Sibanda, Khutula, Erwee, Ronel and Ng, Eric. 2009. "Adaptation of export marketing strategy in Zimbabwean export firms." Beaumont, Nicholas (ed.) 23rd Australian and New Zealand Academy of Management Conference (ANZAM 2009). Melbourne, Australia 01 - 04 Dec 2009 Melbourne, Australia.
Measuring the attitudes of Australian food manufactures towards genetically modified (GM) foods: a pilot study
Ogunmokun, Gabriel, Woodside, Frances M. and Brown, Les. 2005. "Measuring the attitudes of Australian food manufactures towards genetically modified (GM) foods: a pilot study." Purchase, Sharon (ed.) Australian and New Zealand Marketing Academy Conference (ANZMAC 2005): Broadening the Boundaries. Fremantle, Australia 05 - 07 Dec 2005 Fremantle, Western Australia.
Which B2B e-business model to adopt: the case of Taiwan agribusiness firms
Ng, Eric and Brown, Les. 2005. "Which B2B e-business model to adopt: the case of Taiwan agribusiness firms." Purchase, Sharon (ed.) Australian and New Zealand Marketing Academy Conference (ANZMAC 2005): Broadening the Boundaries. Fremantle, Australia 05 - 07 Dec 2005 Fremantle, Western Australia.
An exploratory study on consumers' selection of Australian regional travel agencies
Ng, Eric and Cassidy, Frances. 2005. "An exploratory study on consumers' selection of Australian regional travel agencies." Purchase, Sharon (ed.) Australian and New Zealand Marketing Academy Conference (ANZMAC 2005): Broadening the Boundaries. Fremantle, Australia 05 - 07 Dec 2005 Fremantle, Western Australia.
Sustainable supplier-distributor relationships: insights from Australian agribusinesses
Ng, Eric. 2011. "Sustainable supplier-distributor relationships: insights from Australian agribusinesses." Fang, Wenchang (ed.) 2011 International Conference on Marketing Studies (ICMS 2011). Kuala Lumpur, Malaysia 10 - 11 Sep 2011 Taipei County, Taiwan.
An empirical investigation on the use of information sources for promoting healthy eating
Ng, Eric and Hastings, Kathy. 2011. "An empirical investigation on the use of information sources for promoting healthy eating." Contemporary Management Research: an international journal. 7 (1), pp. 45-66.
Making the twain meet: applying marketing principles to local government activities
Gardiner, Michael and Brown, Les. 1999. "Making the twain meet: applying marketing principles to local government activities." Cadeaux, Jack and Uncles, Mark (ed.) ANZMAC 1999: Marketing in the Third Millennium. Sydney, Australia 28 Nov - 01 Dec 1999 Sydney, Australia.
Factors that distinguish proactive versus reactive exporters: decisions by export firms in a developing country
Sibanda, Khutula, Erwee, Ronel and Ng, Eric. 2011. "Factors that distinguish proactive versus reactive exporters: decisions by export firms in a developing country." Journal of Global Marketing. 24 (1), pp. 69-84. https://doi.org/10.1080/08911762.2011.545722
Exploring the motivations of sport event tourists: the Rugby League World Cup Brisbane, 2008
Cassidy, Frances. 2010. "Exploring the motivations of sport event tourists: the Rugby League World Cup Brisbane, 2008." Patterson, Ian, Pegg, Shane and Franzidis, Katina (ed.) 9th ANZALS Biennial Conference: Exploring New Ideas and New Directions. Brisbane, Australia 02 - 04 Feb 2010 Brisbane, Australia.
Understanding B2B supplier selection relationships: the case of Taiwan agribusinesses
Ng, Eric. 2010. "Understanding B2B supplier selection relationships: the case of Taiwan agribusinesses." Journal of Business-to-Business Marketing. 17 (2), pp. 149-172. https://doi.org/10.1080/10517120902762492
Determinants of small Pacific Island tourism: a Vanuatu study
Cassidy, Frances and Brown, Les. 2010. "Determinants of small Pacific Island tourism: a Vanuatu study." Asia Pacific Journal of Tourism Research. 15 (2), pp. 143-153. https://doi.org/10.1080/10941661003629953
Promoting to the drive tourists: an exploratory Queensland study
Prideaux, Bruce, McClymont, Hoda and Cassidy, Frances. 2005. "Promoting to the drive tourists: an exploratory Queensland study." Purchase, Sharon (ed.) Australian and New Zealand Marketing Academy Conference (ANZMAC 2005): Broadening the Boundaries. Fremantle, Australia 05 - 07 Dec 2005 Fremantle, Western Australia.
A balancing act between academic rigour and practical knowledge: successfully teaching travel management in the 21st century
Cassidy, Frances. 2002. "A balancing act between academic rigour and practical knowledge: successfully teaching travel management in the 21st century." McIntyre, Norm (ed.) 1st Pacific Rim Leisure Educators Conference: Leisure Education: Past Lessons, Future Prospects. Honolulu, Hawaii 12 - 14 Jan 2002 Honolulu, Hawaii.
An empirical investigation on the dyad perspective of buyer-seller relationships in Australian regional agribusinesses
Ng, Eric. 2009. "An empirical investigation on the dyad perspective of buyer-seller relationships in Australian regional agribusinesses." Contemporary Management Research: an international journal. 5 (3), pp. 287-299.
Retention and progression of postgraduate business students: An Australian perspective
Carroll, David, Ng, Eric and Birch, Dawn. 2009. "Retention and progression of postgraduate business students: An Australian perspective." Open Learning: The Journal of Open, Distance and e-Learning. 24 (3), pp. 197-209.
Satisfaction of Australian families travel experience to the Great Barrier Reef Islands of Queensland
Cassidy, Frances. 2004. "Satisfaction of Australian families travel experience to the Great Barrier Reef Islands of Queensland." Chon, Kaye, Hsu, Cathy and Okamoto, Nobuyuki (ed.) 10th Annual Conference: Globalization and Tourism Research: East Meets West. Nagasaki, Japan 04 - 07 Jul 2004 Japan.
Thoughts of the local residents of Espiritu Santo on Australian visitors
Cassidy, Frances. 2004. "Thoughts of the local residents of Espiritu Santo on Australian visitors." Ogunmokun, Gabriel, Gabbay, Rony and McPhail, Janelle (ed.) 2004 Inaugural Academy of World Businesss, Marketing and Management Development Conference: The Challenge of Inter-Disciplinary Perspectives & Globalization in the 21st Century . Gold Coast, Australia 13 - 16 Jul 2004 Perth, Australia.
A socio-demographic profile of visitors to the South Pacific outer islands of Vanuatu
Cassidy, Frances. 2009. "A socio-demographic profile of visitors to the South Pacific outer islands of Vanuatu." International Convention and Expo Summit 2009. Hong Kong, China 18 - 20 May 2009 Hong Kong.
An exploratory study on the use of information sources by consumers to select Australian regional travel agencies
Ng, Eric. 2009. "An exploratory study on the use of information sources by consumers to select Australian regional travel agencies." Journal of Hospitality Marketing and Management. 18 (1), pp. 26-43. https://doi.org/10.1080/19368620801988990
A dyad perspective of buyer-seller relationships - the case of Taiwan agribusinesses
Ng, Eric. 2008. "A dyad perspective of buyer-seller relationships - the case of Taiwan agribusinesses." Spanjaard, Daniela, Denize, Sara and Sharma, Neeru (ed.) ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat. Sydney, Australia 01 - 03 Dec 2008 Australia.
Developing a presence in a mainstream market with a product perceived as offbeat
Miller, Karen, Brown, Les and Chadee, Doren. 2008. "Developing a presence in a mainstream market with a product perceived as offbeat." Spanjaard, Daniela, Denize, Sara and Sharma, Neeru (ed.) ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat. Sydney, Australia 01 - 03 Dec 2008 Australia.
Are we there yet? Are we there yet? An exploratory study of baby boomers travelling with their grandchildren
Cassidy, Frances. 2008. "Are we there yet? Are we there yet? An exploratory study of baby boomers travelling with their grandchildren." Chaos to Clarity: The Role of Small to Medium-Sized Tourism Firms in a Mature Market, Symposium 2008. Cairns, Australia 31 Oct 2008 Cairns, Australia.
Exploring the motivations for engagement in sport tourism
Cassidy, Frances and Pegg, Shane. 2008. "Exploring the motivations for engagement in sport tourism." ICES 2008: International Convention & Exposition Summit. Singapore 14 - 16 Feb 2008 Singapore.
An exploratory study of Australian agribusiness organisations and their selection of e-business models for conducting B2B e-commerce
Ng, Eric, Lawley, Meredith and Summers, Jane. 2004. "An exploratory study of Australian agribusiness organisations and their selection of e-business models for conducting B2B e-commerce." 2004 Inaugural Academy of World Business, Marketing and Management Development Conference: The Challenge of Inter-Disciplinary Perspectives & Globalization in the 21st Century . Gold Coast, Australia 13 - 16 Jul 2004 Perth, Australia.
Which B2B e-business model: the case of Australian agribusiness organisations
Ng, Eric, Lawley, Meredith and Summers, Jane. 2003. "Which B2B e-business model: the case of Australian agribusiness organisations." Geursen, G., Kennedy, R. and Tolo, M. (ed.) ANZMAC 2003: Celebration of Ehrenberg and Bass: Marketing Discoveries, Knowledge and Contribution. Adelaide, Australia 01 - 03 Dec 2003 Melbourne, Australia.
Building quality international channel partner relations: a dyadic perspective
Hastings, Kathy, Brown, Les, Ng, Eric and Cassidy, Frances. 2006. "Building quality international channel partner relations: a dyadic perspective." Ali, Yunus and van Dessel, Maria (ed.) ANZMAC 2006: Advancing Theory, Maintaining Relevance. Brisbane Australia 04 - 06 Dec 2006 Brisbane, Australia.
Why are the outer islands in the South Pacific popular with some tourists and not with others? The Vanuatu example.
Cassidy, Frances, Brown, Les and Prideaux, Bruce. 2006. "Why are the outer islands in the South Pacific popular with some tourists and not with others? The Vanuatu example." Ogunmokun, Gabriel, Gabbay, Rony and Rose, Janelle (ed.) 2nd Biennial Conference of the Academy of World Business, Marketing and Management Development: Business Across Borders in the 21st Century. Paris, France 10 - 13 Jul 2006
What motivates event tourists?
Cassidy, Frances. 2006. "What motivates event tourists?" 2006 International Conference on Business and Information (BAI 2006). Singapore 12 - 14 Jul 2006 Taiwan.
Supplier selection in industrial supply-chains: the case of Taiwanese agribusiness
Ng, Eric, Brown, Les, Hastings, Kathy and Cassidy, Frances. 2006. "Supplier selection in industrial supply-chains: the case of Taiwanese agribusiness." Ali, Yunus and van Dessel, Maria (ed.) ANZMAC 2006: Advancing Theory, Maintaining Relevance. Brisbane Australia 04 - 06 Dec 2006 Brisbane, Australia.
Exploring the major factors influencing consumer selection of travel agencies in a regional setting
Ng, Eric, Cassidy, Frances and Brown, Les. 2006. "Exploring the major factors influencing consumer selection of travel agencies in a regional setting." Journal of Hospitality and Tourism Management. 13 (1), pp. 75-84.
Knowledge integrator nodes in teams or networks in multinational enterprises
Erwee, Ronel, Brown, Les and Poh, Lee-Guan. 2002. "Knowledge integrator nodes in teams or networks in multinational enterprises." IMP Group Asia Conference (2002). Perth, Australia 11 - 13 Dec 2002
What future the cane industry: is training a vehicle for change?
Brown, Les, Cruickshank, Margaret and Johnston, Debra. 2005. "What future the cane industry: is training a vehicle for change?" Drew, R. (ed.) International Symposium on Harnessing the Potential of Horticulture in the Asian-Pacific Region (2005). Coolum, Australia 01 - 03 Sep 2004 Belgium.
Building supply networks: how growers gain their marketing edge
Brown, Les, Cruickshank, Margaret and Johnston, Debra. 2005. "Building supply networks: how growers gain their marketing edge." Drew, R. (ed.) International Symposium on Harnessing the Potential of Horticulture in the Asian-Pacific Region (2005). Coolum, Australia 01 - 03 Sep 2004 Belgium.
What motivates sports event tourists?: a synthesis of three disciplines
Cassidy, Frances. 2005. "What motivates sports event tourists?: a synthesis of three disciplines." Richardson, Jeni, Richardson, Kristy, Rogers, Margaret and Walker, Sandra (ed.) Women in Research Conference 2005: Women Doing research. Gladstone, Australia 24 - 25 Nov 2005 Rockhampton.
Satisfaction of Australian grey tourists to the Great Barrier Reef islands of Queensland
Cassidy, Frances. 2005. "Satisfaction of Australian grey tourists to the Great Barrier Reef islands of Queensland." Boyle, Alicia and Tremblay, Pascal (ed.) 2005 Council for Australian Tourism and Hospitality Education: Sharing Tourism Knowledge. Alice Springs, Australia 01 - 05 Feb 2005 Darwin, Australia.
Types of B2B e-business model commonly used: an empirical study on Australian agribusiness firms
Ng, Eric. 2005. "Types of B2B e-business model commonly used: an empirical study on Australian agribusiness firms." Australasian Agribusiness Review. 13, pp. 1-13.
An empirical framework developed for selecting B2B e-business models: the case of Australian agribusiness firms
Ng, Eric. 2005. "An empirical framework developed for selecting B2B e-business models: the case of Australian agribusiness firms." Journal of Business and Industrial Marketing. 20 (4/5), pp. 218-225. https://doi.org/10.1108/08858620510603891