Strategies to improve retention of postgraduate business students in distance education courses: an Australian case

Article

Carroll, David, Ng, Eric and Birch, Dawn. 2013. "Strategies to improve retention of postgraduate business students in distance education courses: an Australian case." Turkish Online Journal of Distance Education. 14 (1), pp. 140-153.
Article Title

Strategies to improve retention of postgraduate business students in distance education courses: an Australian case

ERA Journal ID20769
Article CategoryArticle
AuthorsCarroll, David (Author), Ng, Eric (Author) and Birch, Dawn (Author)
Journal TitleTurkish Online Journal of Distance Education
Journal Citation14 (1), pp. 140-153
Number of Pages14
Year2013
Place of PublicationEskisehir,Turkey
ISSN1302-6488
Web Address (URL)http://tojde.anadolu.edu.tr/
Abstract

In spite of the clear value of postgraduate business students to many providers of distance education courses, the factors affecting the retention of these students have received limited attention in the literature. In addressing this gap, this paper presents the findings of a qualitative study into the factors affecting the retention of postgraduate business students at a major Australian distance education university. The findings of this study suggest that a range of situational, dispositional and attitudinal factors impact upon student retention on this context, both as enablers of and obstacles to ongoing participation. In many cases, these factors differ to those identified in the existing literature on student retention. Based on these findings, we present a range of strategies designed to improve the retention of postgraduate business students by maximising enabling factors and minimising the impact of any identified obstacles. Limitations of the study and suggestions for further research are also presented.

Keywordsdistance education; student retention; retention strategies; postgraduate; Australia
ANZSRC Field of Research 2020520102. Educational psychology
390303. Higher education
350605. Marketing management (incl. strategy and customer relations)
Public Notes

Copyright © The Turkish Online Journal of Educational Technology. No part of TOJDEL's articles may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher.

Byline AffiliationsGraduate Careers, Australia
School of Management and Marketing
University of the Sunshine Coast
Institution of OriginUniversity of Southern Queensland
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