Mapping pedagogical touchpoints: Exploring online student engagement and course design

Article

Tualaulelei, Eseta, Burke, Katie, Fanshawe, Melissa and Cameron, Cathy. 2022. "Mapping pedagogical touchpoints: Exploring online student engagement and course design." Active Learning in Higher Education. 23 (3), pp. 189-203. https://doi.org/10.1177/1469787421990847
Article Title

Mapping pedagogical touchpoints: Exploring online student engagement and course design

ERA Journal ID19324
Article CategoryArticle
AuthorsTualaulelei, Eseta (Author), Burke, Katie (Author), Fanshawe, Melissa (Author) and Cameron, Cathy (Author)
Journal TitleActive Learning in Higher Education
Journal Citation23 (3), pp. 189-203
Number of Pages15
Year2022
Place of PublicationUnited Kingdom
ISSN1469-7874
1741-2625
Digital Object Identifier (DOI)https://doi.org/10.1177/1469787421990847
Web Address (URL)https://journals.sagepub.com/doi/10.1177/1469787421990847
Abstract

Online learning has been widely adopted in higher education but there is a need to better understand the nature of student engagement with online courses. For example, there are questions about whether students engage with courses as educators intend and what features of online courses engage students to enhance learning. Bringing together student and educator perspectives, this article reports on a study that identified ‘pedagogical touchpoints’ – opportunities within online courses for student engagement – to ascertain whether a better understanding of these could improve online course design and student engagement. Data were collected across three undergraduate online courses. Data analysis produced three key findings: mapping pedagogical touchpoints against dimensions of engagement reveals patterns that may inform enhanced course design, students’ engagement with pedagogical touchpoints varies according to their learning needs and desires, and mapping pedagogical touchpoints can inform course design at both conceptual and practical levels. Discussion of the findings highlights that purposeful design of online courses, including strategic planning for pedagogical touchpoints, can maximise the potential for student engagement and consequent learning.

Keywordsonline course design, online learners, pedagogical touchpoints, student engagement, undergraduate
ANZSRC Field of Research 2020390409. Learning sciences
390303. Higher education
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Byline AffiliationsUniversity of Southern Queensland
Institution of OriginUniversity of Southern Queensland
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Fanshawe, Melissa, Abawi, Lindy and Guy, Jillian. 2019. "The importance of Indigenous cultural perspectives in education (the danger of the single story)." Carter, Susan (ed.) Opening eyes onto inclusion and diversity. Toowoomba, Australia. University of Southern Queensland. pp. 289-318
Opening eyes to vision impairment: inclusion is just another way of seeing
Cain, Melissa and Fanshawe, Melissa. 2019. "Opening eyes to vision impairment: inclusion is just another way of seeing." Carter, Susan (ed.) Opening eyes onto inclusion and diversity. Toowoomba, Australia. University of Southern Queensland. pp. 239-288
The implications of monocular vision on orientation and mobility
Fanshawe, Melissa. 2015. "The implications of monocular vision on orientation and mobility." Journal of the South Pacific Educators in Vision Impairment. 8 (1), pp. 77-86.
The Pacific research paradigm: opportunities and challenges
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The practice of using NAPLAN numeracy test results: a review of the literature
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Arts belong in the classroom: empowering teachers in arts-based learning
Macdonald, Jacqueline and Tualaulelei, Eseta. 2018. "Arts belong in the classroom: empowering teachers in arts-based learning." Australian Art Education. 39 (1), pp. 123-138.
University-community engagement: mentoring in the Pasifika space
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Indications of language shift from a public face of a Samoan speech community
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Diacritical marks and the Samoan Language
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Exploring arts learning in Australian home education: understanding and improving practice though design-based research
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'Authentic' arts teaching and learning: an investigation into the practices of Australian home educators
Burke, Katie and Cleaver, David. 2018. "'Authentic' arts teaching and learning: an investigation into the practices of Australian home educators." Other Education: The Journal of Educational Alternatives. 7 (1), pp. 18-42.
Rising to the challenge: supporting educators without arts experience in the delivery of authentic arts learning
Burke, Katie. 2016. "Rising to the challenge: supporting educators without arts experience in the delivery of authentic arts learning." Baguley, Margaret (ed.) 2016 Australian Association for Research in Education Conference (AARE 2016). Melbourne, Australia 27 Nov - 01 Dec 2016 Melbourne, Australia.
Investigating creative arts practices in Australian home education through design-based research: entering the research maze with the spirit of adventure
Burke, Katie. 2016. "Investigating creative arts practices in Australian home education through design-based research: entering the research maze with the spirit of adventure." Rossi, Dolene, Gacenga, Francis and Danaher, Patrick Alan (ed.) Navigating the education research maze: contextual, conceptual, methodological and transformational challenges and opportunities for researchers. Switzerland. Palgrave Macmillan. pp. 115-130
Home is where the art is: using design-based research to support arts engagement in Australian home education
Burke, Katie. 2016. "Home is where the art is: using design-based research to support arts engagement in Australian home education." Australian Art Education. 37 (2), pp. 133-150.