Mapping pedagogical touchpoints: Exploring online student engagement and course design

Article

Tualaulelei, Eseta, Burke, Katie, Fanshawe, Melissa and Cameron, Cathy. 2022. "Mapping pedagogical touchpoints: Exploring online student engagement and course design." Active Learning in Higher Education. 23 (3), pp. 189-203. https://doi.org/10.1177/1469787421990847
Article Title

Mapping pedagogical touchpoints: Exploring online student engagement and course design

ERA Journal ID19324
Article CategoryArticle
AuthorsTualaulelei, Eseta (Author), Burke, Katie (Author), Fanshawe, Melissa (Author) and Cameron, Cathy (Author)
Journal TitleActive Learning in Higher Education
Journal Citation23 (3), pp. 189-203
Number of Pages15
Year2022
Place of PublicationUnited Kingdom
ISSN1469-7874
1741-2625
Digital Object Identifier (DOI)https://doi.org/10.1177/1469787421990847
Web Address (URL)https://journals.sagepub.com/doi/10.1177/1469787421990847
Abstract

Online learning has been widely adopted in higher education but there is a need to better understand the nature of student engagement with online courses. For example, there are questions about whether students engage with courses as educators intend and what features of online courses engage students to enhance learning. Bringing together student and educator perspectives, this article reports on a study that identified ‘pedagogical touchpoints’ – opportunities within online courses for student engagement – to ascertain whether a better understanding of these could improve online course design and student engagement. Data were collected across three undergraduate online courses. Data analysis produced three key findings: mapping pedagogical touchpoints against dimensions of engagement reveals patterns that may inform enhanced course design, students’ engagement with pedagogical touchpoints varies according to their learning needs and desires, and mapping pedagogical touchpoints can inform course design at both conceptual and practical levels. Discussion of the findings highlights that purposeful design of online courses, including strategic planning for pedagogical touchpoints, can maximise the potential for student engagement and consequent learning.

Keywordsonline course design, online learners, pedagogical touchpoints, student engagement, undergraduate
ANZSRC Field of Research 2020390409. Learning sciences
390303. Higher education
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Byline AffiliationsUniversity of Southern Queensland
Institution of OriginUniversity of Southern Queensland
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Tualaulelei, Eseta, Taylor-Leech, Kerry and Fluckiger, Bev. 2022. "Supporting early years transitions for children with refugee and asylum-seeker backgrounds: A scoping review." Early Childhood Voices Conference (ECV2022). Bathurst, Australia 05 - 09 Dec 2022 Australia.
Capacity and opportunity in creating effective summative assessment: the the practice-based perceptions of early career teachers in Queensland
Brownlie, Nicole, Burke, Katie and van der Laan, Luke. 2021. "Capacity and opportunity in creating effective summative assessment: the the practice-based perceptions of early career teachers in Queensland." 43rd Higher Education Research and Development Society of Australasia Annual Conference (HERDSA 2021). Brisbane, Australia 07 - 10 Jul 2021 Australia.
What makes inclusive education work: perspectives and advice from students in Australia with a vision impairment, their parents and teachers
Fanshawe, Melissa and Cain, Melissa. 2021. "What makes inclusive education work: perspectives and advice from students in Australia with a vision impairment, their parents and teachers." VIEW (UK) Online Professional Development Event 2021. United Kingdom 15 - 24 Mar 2021 United Kingdom.
Perspectives of parents: w hat's working in mainstream schools today?
Cain, Melissa and Fanshawe, Melissa. 2021. "Perspectives of parents: w hat's working in mainstream schools today?" SPEVI 2021 Online Conference: Celebrating Change. Online 18 - 19 Jan 2021
Update on the national accreditation of the Expanded Core Curriculum
Fanshawe, Melissa. 2021. "Update on the national accreditation of the Expanded Core Curriculum." SPEVI 2021 Online Conference: Celebrating Change. Online 18 - 19 Jan 2021
‘Come willing to learn’: experiences of parents advocating for their children with severe vision impairments in Australian mainstream education
Cain, Melissa, Fanshawe, Melissa and Goodwin, Polly. 2024. "‘Come willing to learn’: experiences of parents advocating for their children with severe vision impairments in Australian mainstream education." International Journal of Inclusive Education. 28 (7), pp. 1166-1184. https://doi.org/10.1080/13603116.2021.1983879
A scoping study of in-service teacher professional development for inter/multicultural education and working with culturally and linguistically diverse students
Tualaulelei, Eseta and Halse, Christine. 2024. "A scoping study of in-service teacher professional development for inter/multicultural education and working with culturally and linguistically diverse students." Professional Development in Education. 50 (5), pp. 847-861. https://doi.org/10.1080/19415257.2021.1973074
Expectations for success: auditing opportunities for students with print disabilities to fully engage in online learning environments in higher education
Cain, Melissa and Fanshawe, Melissa. 2021. "Expectations for success: auditing opportunities for students with print disabilities to fully engage in online learning environments in higher education." Australasian Journal of Educational Technology. 37 (3), pp. 137-151. https://doi.org/10.14742/ajet.6449
From emotional crisis to empowerment: the journey of two mothers
Cain, Melissa and Fanshawe, Melissa. 2021. "From emotional crisis to empowerment: the journey of two mothers." Infants and Young Children: an interdisciplinary journal of special care practices. 34 (3), pp. 225-240. https://doi.org/10.1097/IYC.0000000000000194
Schools, separating parents and family violence: a case study of the coercion of organisational networks
Saltmarsh, Sue, Ayre, Kay and Tualaulelei, Eseta. 2022. "Schools, separating parents and family violence: a case study of the coercion of organisational networks." Critical Studies in Education. 63 (4), pp. 516-533. https://doi.org/10.1080/17508487.2021.1919165
Learning and exploring teacher identity: Preparing for teaching in the Partners in Literacy and Numeracy (PLaN) programme
Fanshawe, Melissa, Saltmarsh, Sue and Larsen, Ellen. 2023. "Learning and exploring teacher identity: Preparing for teaching in the Partners in Literacy and Numeracy (PLaN) programme." Asia Pacific Journal of Education. 43 (1), pp. 1-15. https://doi.org/10.1080/02188791.2020.1866492
‘A damn sight more sensitivity’: gender and parent-school engagement during post-separation family transitions
Saltmarsh, Sue, Tualaulelei, Eseta and Ayre, Kay. 2022. "‘A damn sight more sensitivity’: gender and parent-school engagement during post-separation family transitions." Gender and Education. 34 (1), pp. 64-79. https://doi.org/10.1080/09540253.2021.1902483
The benefits of creating open educational resources as assessment in an online education course
Tualaulelei, Eseta. 2020. "The benefits of creating open educational resources as assessment in an online education course." Gregory, Sue, Warburton, Steve and Parkes, Mitchell (ed.) 37th International Conference on Innovation, Practice and Research in the Use of Educational Technologies in Tertiary Education (ASCILITE 2020). Armidale, Australia 30 Nov - 01 Dec 2020 Tugun, Australia. Australasian Society for Computers in Learning in Tertiary Education (ASCILITE).
SPEVI Community of Practice: Creating a domain to collaborate, share practice, ideas, and resources for SPEVI members during the COVID-19 pandemic
Fanshawe, Melissa. 2021. "SPEVI Community of Practice: Creating a domain to collaborate, share practice, ideas, and resources for SPEVI members during the COVID-19 pandemic." Journal of the South Pacific Educators in Vision Impairment. 13 (1), pp. 58-77.
An Antipodean/Northern Lights Tale: The Role and Place of Mentorships for Young Adults with Blindness and Low Vision in Australia and Canada
Fanshawe, Melissa, Cain, Melissa, Sukhai, Mahadeo and Blackstock, Danika. 2021. "An Antipodean/Northern Lights Tale: The Role and Place of Mentorships for Young Adults with Blindness and Low Vision in Australia and Canada." Connecting the Dots 2021. Online 22 - 23 Aug 2021
Accessible mathematics for students with vision impairments
Fanshawe, Melissa and Jones, Alison. 2021. "Accessible mathematics for students with vision impairments." Teaching Mathematics. 46 (3/4), pp. 14-16.
Barriers and enablers to participation in learning and future employability for students with blindness and low vision in Australian mainstream secondary schools: a bioecological systems perspective
Fanshawe, Melissa June. 2021. Barriers and enablers to participation in learning and future employability for students with blindness and low vision in Australian mainstream secondary schools: a bioecological systems perspective. PhD Thesis Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/q713z
Building positive identities in a culturally safe space: an ethnographic case study from Queensland, Australia
Tualaulelei, Eseta and Taylor-Leech, Kerry. 2021. "Building positive identities in a culturally safe space: an ethnographic case study from Queensland, Australia." Diaspora, Indigenous, and Minority Education. 15 (2), pp. 137-149. https://doi.org/10.1080/15595692.2020.1852545
‘I’m trying to tell you this man is dangerous… and no one’s listening’: family violence, parent–school engagement and school complicity
Saltmarsh, Sue, Tualaulelei, Eseta and Ayre, Kay. 2021. "‘I’m trying to tell you this man is dangerous… and no one’s listening’: family violence, parent–school engagement and school complicity." The Australian Educational Researcher. 48 (4), pp. 771-794. https://doi.org/10.1007/s13384-020-00415-7
Effective school engagement
Fanshawe, Melissa and Penton, Kirstie. 2020. "Effective school engagement." 2019 NAPSA Biennial Conference. Sydney, Australia 06 - 08 Nov 2019 Sydney, Australia.
Hear my voice; the importance of self-advocacy for students who are blind or vision impaired
Fanshawe, Melissa. 2020. "Hear my voice; the importance of self-advocacy for students who are blind or vision impaired." Blind/Vision Impaired Masterclass Series 2020 (28th August). Sydney, Australia 28 Aug 2020 Sydney, Australia.
How to effectively advocate in school, services and the community for your child with a vision impairment
Fanshawe, Melissa. 2020. "How to effectively advocate in school, services and the community for your child with a vision impairment." Blind/Vision Impaired Masterclass Series 2020 (7th August). Sydney, Australia 07 Aug 2020 Sydney, Australia.
Toolbox of technology: what is required for students who are blind or have a vision impairment to use problem solving skills and adaptive technology to access the curriculum
Fanshawe, Melissa. 2020. "Toolbox of technology: what is required for students who are blind or have a vision impairment to use problem solving skills and adaptive technology to access the curriculum." Blind/Vision Impaired Masterclass Series 2020 (5th June). Sydney, Australia 05 Jun 2020 Sydney, Australia.
The role of social skills in community participation, inclusion and employment
Fanshawe, Melissa. 2020. "The role of social skills in community participation, inclusion and employment." Blind/Vision Impaired Masterclass Series 2020 (1st May). Sydney, Australia 01 May 2020 Sydney, Australia.
Being blind when the world is designed for those who can see; the importance of the Expanded Core Curriculum
Fanshawe, Melissa. 2020. "Being blind when the world is designed for those who can see; the importance of the Expanded Core Curriculum." Blind/ Vision Impaired Masterclass Series 2020 (6th March). Sydney, Australia 06 Mar 2020 Sydney, Australia.
What’s working in schools today: perspectives and advice from students with a vision impairment, their parents and teachers
Cain, Melissa and Fanshawe, Melissa. 2020. "What’s working in schools today: perspectives and advice from students with a vision impairment, their parents and teachers." Creating a Clear Vision for the Future (2020). Adelaide, Australia 12 - 15 Jan 2020 Adelaide, Australia.
Implementation of the expanded core curriculum; the process of accrediting standardised national curriculum to provide equitable access to schooling for students who are blind
Fanshawe, Melissa, Goodwin, Polly and Kaine, Natalie. 2020. "Implementation of the expanded core curriculum; the process of accrediting standardised national curriculum to provide equitable access to schooling for students who are blind." Creating a Clear Vision for the Future (2020). Adelaide, Australia 12 - 15 Jan 2020 Adelaide, Australia.
What’s working in schools today: perspectives and advice from students with a vision impairment, their parents and teachers
Cain, Melissa and Fanshawe, Melissa. 2019. "What’s working in schools today: perspectives and advice from students with a vision impairment, their parents and teachers." The Changing Landscape for Accessible Information (2019). Brisbane, Australia 04 - 07 May 2019 Brisbane, Australia.
'How can the creative arts possibly be taught online?' Perspectives and experiences of online educators in Australian higher education
Burke, Katie. 2020. "'How can the creative arts possibly be taught online?' Perspectives and experiences of online educators in Australian higher education." Asia-Pacific Journal of Teacher Education. 49 (3), pp. 347-361. https://doi.org/10.1080/1359866X.2020.1777531
Creating Emotional Engagement in Online Learning
Fanshawe, Melissa, Burke, Katie, Tualaulelei, Eseta and Cameron, Cathy. 2020. "Creating Emotional Engagement in Online Learning." EDUCAUSE Review. 31 August 2020.
Acknowledging another face in the virtual crowd: Reimagining the online experience in higher education through an online pedagogy of care
Burke, Katie and Larmar, Stephen. 2021. "Acknowledging another face in the virtual crowd: Reimagining the online experience in higher education through an online pedagogy of care." Journal of Further and Higher Education. 45 (5), pp. 601-615. https://doi.org/10.1080/0309877X.2020.1804536
Focus on maths: fostering student understanding of mathematics through a growth mindset
Fanshawe, Melissa. 2019. "Focus on maths: fostering student understanding of mathematics through a growth mindset." Teaching Mathematics. 44 (2), pp. 8-12.
Teaching mathematics through a growth mindset
Fanshawe, Melissa. 2020. "Teaching mathematics through a growth mindset." Teaching Mathematics Through a Growth Mindset 2020 (23rd January). Brisbane, Australia 23 Jan 2020 Brisbane, Queensland.
Teaching mathematics through a growth mindset
Fanshawe, Melissa. 2019. "Teaching mathematics through a growth mindset." Teaching Mathematics Through a Growth Mindset 2020 (20th May). Rockhampton, Australia 20 May 2020 Rockhampton, Queensland.
Teaching mathematics through a growth mindset
Fanshawe, Melissa. 2019. "Teaching mathematics through a growth mindset." Teaching Mathematics Through a Growth Mindset 2019 (25th March). Emerald, Australia 25 Mar 2019 Emerald, Queensland.
Teaching mathematics through a growth mindset
Fanshawe, Melissa. 2019. "Teaching mathematics through a growth mindset." Teaching Mathematics Through a Growth Mindset 2019 (18th March). Mackay, Australia 18 Mar 2019 Mackay, Queensland.
Teaching mathematics through a growth mindset
Fanshawe, Melissa. 2019. "Teaching mathematics through a growth mindset." Teaching Mathematics Through a Growth Mindset 2019 (11th March). Gladstone, Australia 11 Mar 2019 Gladstone, Queensland.
Focus on MATHS
Fanshawe, Melissa. 2019. "Focus on MATHS." Drawing Conclusions - early and Middle Years Conference (2019). Moorooka, Australia 23 - 24 Feb 2019 Moorooka, Queensland.
Teaching mathematics through a growth mindset
Fanshawe, Melissa. 2018. "Teaching mathematics through a growth mindset." Teaching Mathematics Through a Growth Mindset 2018 (22nd October). Brisbane, Australia 22 Oct 2018 Brisbane, Queensland.
Strengthening preservice teachers’ school based experience while providing in school, face-to-face support to secondary students studying early tertiary programs with USQ
Fanshawe, Melissa, Silk, Kirsty and Penton, Kirstie. 2019. Strengthening preservice teachers’ school based experience while providing in school, face-to-face support to secondary students studying early tertiary programs with USQ. Toowoomba. University of Southern Queensland.
Virtual praxis: Constraints, approaches, and innovations of online creative arts teacher educators
Burke, Katie. 2020. "Virtual praxis: Constraints, approaches, and innovations of online creative arts teacher educators." Teaching and Teacher Education. 95. https://doi.org/10.1016/j.tate.2020.103143
Catering for the Specialized Needs of Students With Vision Impairment in Mainstream Classes: Listening to Student Voices for Academic, Physical, and Social Inclusion
Cain, Melissa and Fanshawe, Melissa. 2020. "Catering for the Specialized Needs of Students With Vision Impairment in Mainstream Classes: Listening to Student Voices for Academic, Physical, and Social Inclusion." van Rensburg, Henriette and O'Neill, Shirley (ed.) Inclusive Theory and Practice in Special Education. Hershey, United States. IGI Global. pp. 192-211
Amata lelei a'oga amata (A good start to learning): project summary report 27 August 2018 - 31 March 2019
Taylor-Leech, Kerry, Tualaulelei, Eseta and Krajcovicova, Monika. 2019. Amata lelei a'oga amata (A good start to learning): project summary report 27 August 2018 - 31 March 2019. Brisbane, Australia. Griffith University.
Professional development for intercultural education: learning on the run
Tualaulelei, Eseta. 2021. "Professional development for intercultural education: learning on the run." Asia-Pacific Journal of Teacher Education. 49 (1), pp. 99-112. https://doi.org/10.1080/1359866x.2020.1753168
Lighting the way through the home: development of early braille literacy
Fanshawe, Melissa. 2017. "Lighting the way through the home: development of early braille literacy." 2017 Biennial SPEVI Conference: Shining the Light on Vision Education. Brisbane, Queensland 08 - 12 Jan 2017 Australia.
Opening Eyes onto Inclusion and Diversity
Carter, Susan, Abawi, Lindy-Anne, Lawrence, Jill, Brownlow, Charlotte, Desmarchelier, Renee, Fanshawe, Melissa, Gilbey, Kathryn, Turner, Michelle and Guy, Jillian. Carter, Susan (ed.) 2019. Opening Eyes onto Inclusion and Diversity . Australia. University of Southern Queensland.
Agency and power in classroom names and naming practices
Tualaulelei, Eseta. 2021. "Agency and power in classroom names and naming practices." Ethnography and Education. 16 (1), pp. 18-30. https://doi.org/10.1080/17457823.2020.1716262
The challenges of facilitating arts learning in home education
Burke, Katie. 2019. "The challenges of facilitating arts learning in home education." British Educational Research Journal. 45 (5), pp. 961-978. https://doi.org/10.1002/berj.3546
Four things students with vision impairment want you (their teachers and friends)to know
Cain, Melissa and Fanshawe, Melissa. 2019. "Four things students with vision impairment want you (their teachers and friends)to know." The Conversation. 10 June 2019, pp. 1-5.
The art of home education: an investigation into the impact of context on arts teaching and learning in home education
Burke, Katie and Cleaver, David. 2019. "The art of home education: an investigation into the impact of context on arts teaching and learning in home education." Cambridge Journal of Education. 49 (6), pp. 771-788. https://doi.org/10.1080/0305764X.2019.1609416
'Talk to Me!': Empowering students with a vision impairment through audio e-assessment feedback
Cain, Melissa and Fanshawe, Melissa. 2020. "'Talk to Me!': Empowering students with a vision impairment through audio e-assessment feedback." Dann, Christopher Ewart and O'Neill, Shirley (ed.) Technology-enhanced formative assessment practices in higher education. United States. IGI Global. pp. 1-19
Utilising instantaneous feedback to promote self-regulated learning in online higher education course: the case for digital badges
Fanshawe, Melissa, Delaney, Nicole and Powell, Alwyn. 2020. "Utilising instantaneous feedback to promote self-regulated learning in online higher education course: the case for digital badges." Dann, Christopher Ewart and O'Neill, Shirley (ed.) Technology-enhanced formative assessment practices in higher education. United States. IGI Global. pp. 41-59
Celebrating diversity: focus on inclusion
Abawi, Lindy, Fanshawe, Melissa, Gilbey, Kathryn, Andersen, Cecily and Rogers, Christina. 2019. "Celebrating diversity: focus on inclusion." Carter, Susan (ed.) Opening eyes onto inclusion and diversity. Toowoomba, Australia. University of Southern Queensland. pp. 41-91
The importance of Indigenous cultural perspectives in education (the danger of the single story)
Fanshawe, Melissa, Abawi, Lindy and Guy, Jillian. 2019. "The importance of Indigenous cultural perspectives in education (the danger of the single story)." Carter, Susan (ed.) Opening eyes onto inclusion and diversity. Toowoomba, Australia. University of Southern Queensland. pp. 289-318
Opening eyes to vision impairment: inclusion is just another way of seeing
Cain, Melissa and Fanshawe, Melissa. 2019. "Opening eyes to vision impairment: inclusion is just another way of seeing." Carter, Susan (ed.) Opening eyes onto inclusion and diversity. Toowoomba, Australia. University of Southern Queensland. pp. 239-288
The implications of monocular vision on orientation and mobility
Fanshawe, Melissa. 2015. "The implications of monocular vision on orientation and mobility." Journal of the South Pacific Educators in Vision Impairment. 8 (1), pp. 77-86.
The Pacific research paradigm: opportunities and challenges
Tualaulelei, Eseta and McFall-McCaffery, Judy. 2019. "The Pacific research paradigm: opportunities and challenges." MAI Journal. 8 (2), pp. 188-204. https://doi.org/10.20507/MAIJournal.2019.8.2.7
The practice of using NAPLAN numeracy test results: a review of the literature
Getenet, Seyum and Fanshawe, Melissa. 2018. "The practice of using NAPLAN numeracy test results: a review of the literature." Hunter, Jodie, Darragh, Lisa and Perger, Pam (ed.) 41st Annual Conference of the Mathematics Education Research Group of Australasia (MERGA41). Auckland, New Zealand 01 - 05 Jul 2018 Adelaide, Australia.
Arts belong in the classroom: empowering teachers in arts-based learning
Macdonald, Jacqueline and Tualaulelei, Eseta. 2018. "Arts belong in the classroom: empowering teachers in arts-based learning." Australian Art Education. 39 (1), pp. 123-138.
University-community engagement: mentoring in the Pasifika space
Tualaulelei, Eseta and Kavanagh, Marie. 2015. "University-community engagement: mentoring in the Pasifika space." Australasian Journal of University Community Engagement. 10 (1), pp. 87-106.
Indications of language shift from a public face of a Samoan speech community
Tualaulelei, Eseta Magaui. 2008. "Indications of language shift from a public face of a Samoan speech community." New Zealand Studies in Applied Linguistics. 14 (1), pp. 53-70.
Diacritical marks and the Samoan Language
Tualaulelei, Eseta Magaui, Mayer, Fepuleai Lasei John and Hunkin, Galumalemana A.. 2015. "Diacritical marks and the Samoan Language." The Contemporary Pacific. 27 (1), pp. 183-207. https://doi.org/10.1353/cp.2015.0007
Exploring arts learning in Australian home education: understanding and improving practice though design-based research
Burke, Katie M.. 2017. Exploring arts learning in Australian home education: understanding and improving practice though design-based research. PhD Thesis Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/5c0864a7d8a8a
'Authentic' arts teaching and learning: an investigation into the practices of Australian home educators
Burke, Katie and Cleaver, David. 2018. "'Authentic' arts teaching and learning: an investigation into the practices of Australian home educators." Other Education: The Journal of Educational Alternatives. 7 (1), pp. 18-42.
Rising to the challenge: supporting educators without arts experience in the delivery of authentic arts learning
Burke, Katie. 2016. "Rising to the challenge: supporting educators without arts experience in the delivery of authentic arts learning." Baguley, Margaret (ed.) 2016 Australian Association for Research in Education Conference (AARE 2016). Melbourne, Australia 27 Nov - 01 Dec 2016 Melbourne, Australia.
Investigating creative arts practices in Australian home education through design-based research: entering the research maze with the spirit of adventure
Burke, Katie. 2016. "Investigating creative arts practices in Australian home education through design-based research: entering the research maze with the spirit of adventure." Rossi, Dolene, Gacenga, Francis and Danaher, Patrick Alan (ed.) Navigating the education research maze: contextual, conceptual, methodological and transformational challenges and opportunities for researchers. Switzerland. Palgrave Macmillan. pp. 115-130
Home is where the art is: using design-based research to support arts engagement in Australian home education
Burke, Katie. 2016. "Home is where the art is: using design-based research to support arts engagement in Australian home education." Australian Art Education. 37 (2), pp. 133-150.