ANZSRC Field of Research
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Latest research outputs
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Testing complexity theory in service research
Prentice, Catherine. 2020. "Testing complexity theory in service research." Journal of Services Marketing. 34 (2), pp. 149-162. https://doi.org/10.1108/JSM-09-2019-0353Article
Enhancing the tourist experience with emotional intelligence
Prentice, Catherine. 2020. "Enhancing the tourist experience with emotional intelligence." Tourism Review. 75 (5), pp. 733-744. https://doi.org/10.1108/TR-06-2019-0254Article
FOR A SPECIAL ISSUE ON COVID-19 and Service Industries
Prentice, Catherine, Kabadayi, Sertan and Woodside, Arch. Prentice, Catherine, Kabadayi, Sertan and Woodside, Arch (ed.) 2020. FOR A SPECIAL ISSUE ON COVID-19 and Service Industries. United Kingdom. Routledge.Edited journal
Linking AI quality performance and customer engagement: The moderating effect of AI preference
Prentice, Catherine, Weaven, Scott and Wong, IpKin Anthony. 2020. "Linking AI quality performance and customer engagement: The moderating effect of AI preference." International Journal of Hospitality Management. 90, pp. 1-10. https://doi.org/10.1016/j.ijhm.2020.102629Article
Personality, trait EI and coping with COVID 19 measures
Prentice, Catherine, Zeidan, Susan and Wang, Xuequn. 2020. "Personality, trait EI and coping with COVID 19 measures." International Journal of Disaster Risk Reduction. 51, pp. 1-10. https://doi.org/10.1016/j.ijdrr.2020.101789Article
An integrative study of the implications of the rise of coworking spaces in smart cities
Zhao, Fang, Prentice, Catherine, Wallis, Joseph, Patel, Arvind and Waxin, Marie-France. 2020. "An integrative study of the implications of the rise of coworking spaces in smart cities." Entrepreneurship and Sustainability Issues. 8 (20), pp. 467-486. https://doi.org/10.9770/jesi.2020.8.2(28)Article
Positive psychology and tourist well-being: A systematic literature review
Vada, Sera, Prentice, Catherine, Scott, Noel and Hsiao, Aaron. 2020. "Positive psychology and tourist well-being: A systematic literature review." Tourism Management Perspectives. 33, pp. 1-14. https://doi.org/10.1016/j.tmp.2019.100631Article
COVID-19’s Nudge to Modernise: An Opportunity to Reconsider Telehealth and Counselling Placements
Beel, Nathan. 2021. "COVID-19’s Nudge to Modernise: An Opportunity to Reconsider Telehealth and Counselling Placements ." Psychotherapy and Counselling Journal of Australia. 9 (1), pp. 1-18. https://doi.org/10.59158/001c.71230Article
Work + learning: unpacking the agglomerated use of pedagogical terms
Fergusson, Lee and van der Laan, Luke. 2021. "Work + learning: unpacking the agglomerated use of pedagogical terms." Journal of Work-Applied Management. 13 (2), pp. 302-314. https://doi.org/10.1108/JWAM-12-2020-0053Article
Improving the seasonal prediction of Northern Australian rainfall onset to help with grazing management decisions
Cowan, Tim, Stone, Roger, Wheeler, Matthew C. and Griffiths, Morwenna. 2020. "Improving the seasonal prediction of Northern Australian rainfall onset to help with grazing management decisions." Climate Services. 19, pp. 1-14. https://doi.org/10.1016/j.cliser.2020.100182Article
A sequential mixed methods investigation into a workplace-related phenomenon in the German Mittelstand
Mears, Stephen R. and Fergusson, Lee. 2018. A sequential mixed methods investigation into a workplace-related phenomenon in the German Mittelstand. Toowoomba, Australia. University of Southern Queensland.Other
These are testing times: Will teacher tests make a difference in the classroom?
Riddle, Stewart. 2016. "These are testing times: Will teacher tests make a difference in the classroom?" Independent Education. 46 (1), pp. 12-13.Article
Quick fixes not the answer for Indigenous literacy
Riddle, Stewart. 2015. "Quick fixes not the answer for Indigenous literacy." Sydney PEN magazine. November 2015, pp. 23-24.Article
On Donnelly and the dangers of dogmatism in our schools
Riddle, Stewart. 2015. "On Donnelly and the dangers of dogmatism in our schools." TJ Ryan Foundation.Article
Alternative schooling has important lessons for education in Australia
Riddle, Stewart. 2015. "Alternative schooling has important lessons for education in Australia." e-teaching: Management strategies for the classroom.Article
Let's stop talking about school choice and reconfigure what we are doing in Australia
Riddle, Stewart and Cleaver, David. 2017. "Let's stop talking about school choice and reconfigure what we are doing in Australia ." EduResearch Matters: A Voice for Australian Education Researchers.Blog
Australian curriculum review: strengthened but still a long way from an amazing curriculum for all Australian students
Riddle, Stewart. 2021. "Australian curriculum review: strengthened but still a long way from an amazing curriculum for all Australian students ." EduResearch Matters: A Voice for Australian Education Researchers.Blog
Re-imagining education for democracy in these politically troubled times
Riddle, Stewart. 2019. "Re-imagining education for democracy in these politically troubled times ." EduResearch Matters: A Voice for Australian Education Researchers.Blog
What does the post-truth world hold for teachers and educational researchers?
Riddle, Stewart. 2016. "What does the post-truth world hold for teachers and educational researchers? " EduResearch Matters: A Voice for Australian Education Researchers.Blog
Yes, Australia's PISA test results may be slipping, but new findings show most students didn't try very hard
Riddle, Stewart. 2021. "Yes, Australia's PISA test results may be slipping, but new findings show most students didn't try very hard." Conversation.Blog
Proposed new curriculum acknowledges First Nations' view of British 'invasion' and a multicultural Australia
Riddle, Stewart. 2021. "Proposed new curriculum acknowledges First Nations' view of British 'invasion' and a multicultural Australia." Conversation.Blog
NAPLAN results show Year 3 students perform better than Year 9 in writing, and it's a worrying trend
Riddle, Stewart. 2019. "NAPLAN results show Year 3 students perform better than Year 9 in writing, and it's a worrying trend." Conversation.Blog
Parents shouldn't rely on My School data when choosing a school for their child
Riddle, Stewart. 2017. "Parents shouldn't rely on My School data when choosing a school for their child." Conversation.Blog
Charter schools and vouchers not a solution for Australian schooling
Riddle, Stewart. 2017. "Charter schools and vouchers not a solution for Australian schooling." Conversation.Blog
PISA results don't look good, but before we panic let's look at what we can learn from the latest test
Riddle, Stewart and Lingard, Bob. 2016. "PISA results don't look good, but before we panic let's look at what we can learn from the latest test." Conversation. 6 December 2016, pp. 1-6.Blog
Does more money for schools improve educational outcomes?
Riddle, Stewart. 2016. "Does more money for schools improve educational outcomes?" Conversation. 18 April 2016, pp. 1-4.Blog
Explainer: how is literacy taught in schools?
Riddle, Stewart and Honan, Eileen. 2016. "Explainer: how is literacy taught in schools?" Conversation.Blog
Gravitational waves add a new note to our musical universe
Riddle, Stewart. 2016. "Gravitational waves add a new note to our musical universe." Conversation.Blog
Budget 2016 brings temporary solutions for schools, and puts more demands on students and teachers
Riddle, Stewart. 2016. "Budget 2016 brings temporary solutions for schools, and puts more demands on students and teachers." Conversation.Blog
Linking internal service quality and casino dealer performance
Prentice, Catherine. 2018. "Linking internal service quality and casino dealer performance." Journal of Hospitality Marketing and Management. 27 (6), pp. 733-753. https://doi.org/10.1080/19368623.2018.1413476Article
Managing service encounters with emotional intelligence
Prentice, Catherine. 2019. "Managing service encounters with emotional intelligence." Journal of Retailing and Consumer Services. 51, pp. 344-351. https://doi.org/10.1016/j.jretconser.2019.07.001Article
The influence of product and personal attributes on organic food marketing
Prentice, Catherine, Chen, Jue and Wang, Xuequn. 2019. "The influence of product and personal attributes on organic food marketing." Journal of Retailing and Consumer Services. 46, pp. 70-78. https://doi.org/10.1016/j.jretconser.2017.10.020Article
The influence of identity-driven customer engagement on purchase intention
Prentice, Catherine, Han, Xiao Yun, Hua, Lian-Lian and Hu, Lin. 2019. "The influence of identity-driven customer engagement on purchase intention." Journal of Retailing and Consumer Services. 47, pp. 339-347. https://doi.org/10.1016/j.jretconser.2018.12.014Article
Performance driven outcomes — The case of frontline employees in the hospitality sector
Prentice, Catherine, Ma, Erdan and Wong, IpKin Anthony. 2019. "Performance driven outcomes — The case of frontline employees in the hospitality sector." Journal of Hospitality Marketing and Management. 28 (1), pp. 101-123. https://doi.org/10.1080/19368623.2018.1486767Article
Revisiting the job performance – burnout relationship
Prentice, Catherine and Thaichon, Park. 2019. "Revisiting the job performance – burnout relationship." Journal of Hospitality Marketing and Management. 28 (7), pp. 807-832. https://doi.org/10.1080/19368623.2019.1568340Article
Emotional intelligence or artificial intelligence – an employee perspective
Prentice, Catherine, Lopes, Sergio Dominique and Wang, Xuequn. 2020. "Emotional intelligence or artificial intelligence – an employee perspective." Journal of Hospitality Marketing and Management. 29 (4), pp. 377-403. https://doi.org/10.1080/19368623.2019.1647124Article
The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty
Prentice, Catherine, Lopes, Sergio Dominique and Wang, Xuequn. 2020. "The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty." Journal of Hospitality Marketing and Management. 29 (7), pp. 739-756. https://doi.org/10.1080/19368623.2020.1722304Article
Are Queensland brush-tailed phascogales different?
Edwards, M. C.. 2018. "Are Queensland brush-tailed phascogales different?" Australian Mammalogy. 40 (2), pp. 297-300. https://doi.org/10.1071/am17025Article
Toward on-board microchip synthesis of CdSe vs. PbSe nanocrystalline quantum dots as a spectral decoy for protecting space assets
Nijhuis, Job, Tran, Quy Don, Tran, Nam Nghiep, Dinh, Toan, Phan, Hoang-Phuong, Nguyen, Nam Trung, Tran, Tung, Losic, Dusan and Hessel, Volker. 2021. "Toward on-board microchip synthesis of CdSe vs. PbSe nanocrystalline quantum dots as a spectral decoy for protecting space assets." Reaction Chemistry and Engineering. 6 (3), pp. 471-485. https://doi.org/10.1039/D0RE00327AArticle
Detecting depression using an ensemble classifier based on Quality of Life scales
Tao, Xiaohui, Chi, Oliver, Delaney, Patrick J., Li, Lin and Huang, Jiajin. 2021. "Detecting depression using an ensemble classifier based on Quality of Life scales." Brain Informatics. 8, pp. 1-15. https://doi.org/10.1186/s40708-021-00125-5Article
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